Technical Program Manager, Extensibility Platform

at Stripe

📍 Canada
📍 United States
📍 Toronto, Canada

USD 157,700-236,500 per year

MIDDLE SENIOR

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

API @ 3 Leadership @ 3 Observability @ 3 Product Management @ 3 TypeScript

Details

Stripe is a financial infrastructure platform for businesses. The Developer Experience & Product Platform organization provides a shared product platform for consistent experiences across Stripe's user interface and API surfaces.

The Extensibility program enables Stripe customers and product teams to adapt Stripe through a common programmable platform. Its three interconnected primitives are Scripts, Custom Objects, and Workflows. These primitives involve more than 10 cross-functional teams and support a flagship product launch.

Responsibilities

Drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams.
Set program strategy in partnership with Developer Experience & Product Platform leadership and hold organizations accountable for program outcomes.
Drive cross-organizational decisions across Script Platform, Custom Objects, Apps, SDK, Observability, Developer Experience, and Versioning teams.
Resolve ambiguous integration and ownership questions across team boundaries.
Own the critical path to major launches, shape scope, drive descope decisions, and negotiate cross-team trade-offs.
Influence product and engineering roadmaps by bringing a program-level perspective to team planning cycles.
Advocate for cross-cutting investments that individual teams may not prioritize independently.
Ensure ProServ and Partnerships requirements are incorporated into the roadmap with the same rigor as product requirements.
Maintain alignment between platform capabilities and the needs of teams serving complex customers.

Requirements

5+ years of technical program management experience with demonstrated success driving complex cross-organizational programs.
Strong product sense and the ability to understand enterprise customer needs.
Ability to communicate with precision and credibility across engineering, product, and executive audiences.
Ability to translate complex technical trade-offs into strategic decisions and drive alignment.
Demonstrated ability to lead and align cross-functional teams, drive decisions, resolve conflict, and build consensus across organizations with competing priorities.
Proven track record of successful program delivery in complex technical environments.
Bachelor's degree or equivalent practical experience.

Preferred Qualifications

Background in product management or product operations.
Experience with developer platforms, API products, or payment systems.

Platform Technologies

Scripts: a secure, isolated TypeScript runtime for customizing Stripe product behavior.
Custom Objects: user-defined data models with APIs, SDKs, and Dashboard experiences.
Workflows: a programmable orchestration layer supporting no-code and pro-code business logic, custom actions, delays, smart retries, and third-party integrations.