Applied AI Architect, Enterprise Tech

Details

As a member of the Applied AI team at Anthropic, you will be a pre-sales architect and trusted technical advisor helping large enterprises understand the value of Claude and integrate it into their technology stacks. You will combine deep technical expertise with customer-facing skills to architect innovative LLM solutions for complex business challenges while maintaining high standards for safety and reliability.

You will work closely with Sales, Product, and Engineering teams to guide customers from technical discovery through evaluation and successful deployment. You will help customers understand Claude’s capabilities, develop evaluations, and design scalable architectures that maximize the value of Anthropic’s AI systems.

Responsibilities

• Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives and technical implementation.
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with both the Claude API and Claude for Work.
• Create and deliver technical content for diverse audiences, including technical deep dives for engineering and development teams and business-value discussions with executives.
• Guide technical architecture decisions and help customers integrate Claude into their existing technology stacks.
• Help customers develop evaluation frameworks to measure Claude’s performance for their specific use cases.
• Identify common integration patterns and contribute insights to Product and Engineering teams.
• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience working with enterprise customers and navigating complex buying cycles involving multiple stakeholders.
• Exceptional relationship-building and communication skills, including the ability to communicate technical concepts to C-suite executives, engineering teams, IT teams, and other stakeholders.
• Strong technical communication skills and the ability to translate requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Comfort working with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Ability to collaborate across organizations, work through trade-offs, and balance competing priorities.
• Interest in teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, with the ability to explain complicated topics clearly to diverse internal and external audiences.
• Passion for using technology safely and beneficially to advance safe AI systems.
• A bachelor’s degree or equivalent combination of education, training, and experience. The required field of study is a field relevant to the role, as demonstrated through coursework, training, or professional experience.

Work Arrangement

• This role requires three days in the office per week.
• Anthropic currently expects staff to work from one of its offices at least 25% of the time, although some roles may require more office time.

Compensation

• Annual salary: $240,000–$315,000 USD.
• For sales roles, the stated range is the on-target earnings range, including target sales commissions or bonuses and annual base salary.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office spaces designed for collaboration.