Applied AI Architect, Public Sector (State & Local Government)

Details

As a member of the Applied AI team, you will serve as a pre-sales architect and trusted technical advisor to state and local government agencies. You will help customers understand the value of Claude and develop plans to integrate and deploy it into their technology stacks. The role combines deep technical expertise with customer-facing skills to architect innovative LLM solutions for complex mission challenges while maintaining high standards for safety and reliability.

You will work closely with Sales, Product, and Engineering teams to guide customers from technical discovery through successful deployment. This includes helping customers understand Claude’s capabilities, develop evaluations, and design scalable architectures that maximize the value of Anthropic’s AI systems.

Responsibilities

• Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives and technical implementation.
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
• Create and deliver technical content for diverse audiences, including technical deep dives for engineering and development teams and business-value discussions with executives.
• Guide technical architecture decisions and help customers integrate Claude into their existing technology stacks.
• Help customers develop evaluation frameworks to measure Claude’s performance for specific use cases.
• Identify common integration patterns and contribute insights to Product and Engineering teams.
• Travel frequently to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements

• Prior experience working with US federal, state, and/or local agencies.
• At least 5 years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience navigating complex buying cycles involving multiple stakeholders.
• Exceptional ability to build relationships and communicate technical concepts to C-suite executives, engineering and IT teams, and other stakeholders.
• Strong technical communication skills, including the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Familiarity with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Ability to collaborate across organizations, work through trade-offs, and balance competing priorities.
• Interest in teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, with the ability to explain complicated topics clearly to diverse external and internal stakeholders.
• Passion for using technology safely and beneficially to advance safe AI systems.
• A bachelor’s degree or equivalent combination of education, training, and experience. The field of study should be relevant to the role through coursework, training, or professional experience.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office environment for collaboration. Staff are currently expected to work from one of the company’s offices at least 25% of the time, although some roles may require more office time. The company sponsors visas and makes reasonable efforts to obtain visas for candidates, with support from an immigration lawyer.