Audiovisual Design Engineer

Details

About the Team

OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.

About the Role

As an Audiovisual (AV) Engineer at OpenAI you will play a pivotal role in designing, implementing and ensuring the availability, reliability, and exceptional ease-of use of our conference room audio visual and video conferencing infrastructure. The ideal candidate will have expert-level experience in audiovisual design, programming and implementation of enterprise AV systems and moderate but demonstrable networking and general IT capabilities.

This is a hybrid role and will require 3 days a week in our San Francisco office.

In this role, you will:

Responsibilities

• Develop, own, and continuously improve global conference room AV and video conferencing standards, with a focus on reliability, consistency, scalability, and five 9s availability.
• Design and manage enterprise conference room standards, including room archetypes, approved hardware stacks, user experience requirements, control patterns, network requirements, and supportability expectations.
• Produce and maintain standard AV drawing packages, design templates, build documentation, and release/revision cycles for global deployment.
• Establish scalable systems and processes for managing the full AV technology lifecycle, including evaluation, standardization, deployment, support, refresh, and retirement.
• Define design requirements and technical patterns for AV monitoring, alerting, automation, and operational handoff so global room standards can be supported, measured, and improved at scale.
• Oversee AV control code, programming patterns, and network requirements to move from project-specific implementations to a first-party global standard deployed consistently across offices.
• Lead AV/VC design standards and technical review for new global office buildouts, ensuring each project aligns with OpenAI’s global AV architecture and user experience goals.
• Define programming, commissioning, QA, and operational handoff requirements for conference rooms and AV spaces.
• Develop and manage integrations between AV systems and core IT services, including monitoring, alerting, asset management, ticketing, calendar systems, and support workflows.
• Partner closely with ITAV Events, ITAV Upkeep, Network Engineering, Real Estate, Design and Construction, and Security to ensure AV standards meet business, operational, and technical needs.
• Own lifecycle management for conference room AV/VC technology, including vendor roadmaps, firmware strategy, end-of-life planning, approved substitutions, and global refresh planning.
• Maintain deep knowledge of AV/VC industry trends, emerging technologies, enterprise platform changes, and best practices for deploying AV at global scale.

Requirements

• 8+ years experience in design, installation, and troubleshooting of enterprise AV including direct experience implementing and using Google meet, Logitech and QSYS hardware at a global scale.
• Experience with enterprise networking technologies and architectures (Multicast routing, switch configuration, QoS, IGMP).
• Advanced QSYS programming experience.
• Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport.
• Proven experience managing global AV office deployments of over 300 av spaces.
• Demonstrable CAD (Revit, AutoCAD, Vectorworks, Visio) drawing package production experience.
• Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, Madi, etc..
• AV Scripting experience (Lua, Appscript, Python). Bonus points for MCP integration experience.
• Expert with video conferencing platforms (Zoom, Meet, Teams).
• Experience developing RFPs (Request for Proposal) for AV integration vendors and managing the bid/build process.
• Experience with wayfinding and conference room booking hardware and software.
• Deep understanding of AV over IP (QLAN, ST 2110, Dante, NDI) and how to deploy it safely in a corporate network environment.
• Experience with IT ticketing systems and maintaining support SLAs.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.