Engineering Manager, Cooperative Systems

Details

About the Team

The Cooperative AI team is scaling OpenAI with OpenAI.

The team is building a model-powered, scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies—some already in production and others still in the lab—the team develops systems that reason and work autonomously across a wide variety of operational work.

The team leverages real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more. It partners closely with internal teams and external customers globally, operating in a rapid feedback loop where many users are only a few steps away. This proximity enables rapid iteration, real-time impact validation, and accelerated learning and system development.

The multidisciplinary, self-contained team focuses on transforming the workplace through smart systems, knowledge, scalable and reliable primitives, and world-class AI capabilities across domains. Its mission is to learn quickly and transform how humans collaborate with AI at scale.

About the Role

OpenAI is looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.

This role sits at the intersection of applied AI, research, and product engineering. You will lead a team building systems that learn from humans and carry real workloads across sales, support, finance, IT, and other areas, while remaining deeply involved in technical work.

You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0-to-1 systems, working closely with customers, and shaping how AI transforms operational work at scale.

Responsibilities

• Lead and grow a small team building applied AI systems for internal operations.
• Design and build AI-powered automation systems in close proximity to customers.
• Stay hands-on with architecture and implementation across the full stack.
• Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems.
• Deploy systems directly to internal users and customers, iterating rapidly based on real-world feedback.
• Engage frequently with scaled workforces to understand needs and validate solutions.
• Create systems that provide visibility and enable learning in hybrid workforces.
• Partner daily with product, research, and operations teams.

Requirements

• 12+ years of engineering experience, including 3+ years of engineering management experience and at least 7 years as an individual contributor engineer.
• A hands-on builder who enjoys operating across the stack.
• Deep experience applying AI and a willingness to experiment with frontier approaches.
• Strong technical judgment across systems design, infrastructure, and full-stack development.
• Experience building developer tools, internal platforms, or workflow automation systems.
• Enjoyment of frequent customer interaction and feedback-driven development loops.
• Comfort with ambiguity and enthusiasm for operating in a rapidly evolving space.
• Experience in operationally complex environments, such as logistics, support systems, internal tooling, or warehouse automation.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. OpenAI pushes the boundaries of AI system capabilities and seeks to safely deploy them through its products.

OpenAI is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics. Background checks are administered in accordance with applicable law. OpenAI is committed to providing reasonable accommodations to applicants with disabilities.

Benefits

• Base salary range of $401,000–$445,000 per year.
• Equity, performance-related bonuses for eligible employees, and other benefits.
• Medical, dental, and vision insurance for employees and their families, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for health and dependent care expenses and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, and office closures.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional taxable fringe benefits, including charitable donation matching and wellness stipends, may be provided.