Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
SEO @ 3
Marketing @ 3
Communication @ 3
Data Analysis @ 3
Copywriting @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
The ING Wholesale Banking Content Expert team is looking for a curious, digital savvy intern who enjoys working at the intersection of content, communication, marketing, and technology, and who preferably has experience managing or creating websites.
Role overview
In this internship, you will be part of a small team of digital content experts. The team develops ideas for ingwb.com, advises other departments and empowers them to optimise their content. The aim is to activate new and existing clients, leading to higher client satisfaction, loyalty, and increased revenue.
Together with the team, you will work on creating new content experiences and customer journeys across our channels. You will also learn to support content management, copywriting and reviewing, data analysis, SEO/AEO and online promotions.
Responsibilities
- Creating and improving content experiences and customer journeys
- Content creation, editing, and reviewing
- Using AI tools responsibly, balancing efficiency with human judgment
- Content management in a CMS environment
- Analysing content performance using data and insights
- Working with SEO and AEO
- Collaborating with UX, analytics, and domain experts
Who are we?
The Content Team is part of the Centre of Expertise UX & Content within the Tribe Digital Delivery Management in ING Wholesale Banking. The tribe aims to deliver an industry-leading digital client experience across all ING Wholesale Banking touchpoints.
The channels owned by the tribe include the ingwb.com website, an internet banking portal (InsideBusiness Portal) and a mobile app (InsideBusiness App).
Requirements
- Is enrolled at a Dutch HBO or university (mandatory during the internship). For EU passport holders: enrollment at an EU university is acceptable.
- Excellent English communication skills
- Curious, proactive and eager to learn
- Comfortable experimenting with AI tools while using them responsibly
- Interest in SEO/AEO and content performance
- Team player and able to work independently
- Available at least four days per week
What we offer / Rewards and benefits
- Learning in an innovative, international organisation
- An open and supportive culture
- The opportunity to shape real digital products
- A well-paid internship of 4–6 months (with possible extension)
- Flexible working hours
- Internship allowance of 700 EUR based on a 36 hours work week
- Your own work laptop
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
Additional information
- During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).
- Contact: Teddy Zhang
- To apply: upload your CV and motivation letter via the Apply button.
About our internships
Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship). An internship at ING is an opportunity to build your network and learn about many different aspects of banking and digital products.