People Technology Analyst - Workday

Details

GitLab is seeking a People Technology Analyst to support and improve the systems that power its global People organization. Reporting to the Senior Director, People Technology, this role partners with People Operations, People Business Partners, and Talent Acquisition in an all-remote, async-first environment.

The position involves recurring system processes, issue resolution, SOX audit support, reporting, testing, configuration, system upgrades, and process improvement. The analyst will use cycle-time analysis, best-practice research, and AI tools to streamline operations and improve user experiences.

Responsibilities

• Own recurring processes, monitor system health, resolve issues, and serve as a resource for People Operations, People Business Partners, and Talent Acquisition.
• Administer system security, assign and maintain security roles, and conduct system and security audits.
• Configure, test, and deploy day-to-day enhancements, quarterly and annual changes, and annual People programs.
• Support upgrades and releases by reviewing new features, running regression tests, and preparing stakeholders for changes.
• Write and execute test cases and maintain documentation for configurations, business processes, reporting, and integration schedules.
• Load mass datasets and distribute policies and documents with thorough testing.
• Prepare and maintain Sarbanes-Oxley (SOX) information technology general controls (ITGC) audit evidence and internal controls documentation.
• Build and maintain reports and dashboards for stakeholders.
• Analyze cycle times and process data to identify friction, recommend configuration changes, and measure impact.
• Provide training and enablement to help team members use People technology tools effectively.
• Research best practices and new capabilities and use AI to automate tasks, accelerate analysis, and share knowledge.
• Support senior team members on cross-team projects and implementations while owning assigned workstreams.

Requirements

• Hands-on HR technology experience, including exposure to Workday configuration, testing, or system support.
• Exposure to public-company operating procedures, including SOX ITGC controls, audit evidence, and change management.
• Experience investigating issues, analyzing process data, and identifying root causes.
• Experience using AI tools in daily work to automate tasks, accelerate analysis, and improve processes.
• Experience validating system changes and documenting findings clearly.
• Strong attention to detail and discretion when handling confidential information.
• Independence, ownership, accountability, and reliable follow-through.
• A collaborative, customer-focused approach with an emphasis on end-user experience.
• Helpful but not required: experience with Serval, Greenhouse, Slack, or Google Workspace; report and dashboard development; implementations, upgrades, or releases; regression testing; or working in a fast-paced, all-remote, async-first technology environment.

Compensation

The United States base salary range is $95,200–$160,800 USD. The range excludes bonuses, equity, and benefits.

Benefits

• Benefits supporting health, finances, and well-being
• Flexible paid time off
• Team Member Resource Groups
• Equity compensation and Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support