Principal Site Reliability Engineer, Platform Engineering: Dedicated

Details

GitLab is seeking a Principal Engineer with deep expertise in Site Reliability, Backend, or Platform Engineering to help shape the next phase of GitLab Dedicated, its fully managed single-tenant SaaS offering. The role will set direction for scaling isolated, customer-specific environments while maintaining reliability, security, and compliance.

The position will lead platform and operating-model transformation across resilience and failover, tenant orchestration, change management, self-service tooling, and platform integrations. It will also help align GitLab Dedicated with modular and cell-based architectures, strengthen service ownership, and establish scalable patterns that reduce operational complexity.

Responsibilities

• Set technical direction for GitLab Dedicated, shaping architecture and platform strategy as the fleet of isolated, single-tenant environments grows.
• Lead platform transformations across resilience, failover, tenant orchestration, change management, self-service tooling, and platform integrations.
• Drive scalable, modular architecture aligned with GitLab’s broader Cells strategy while preserving security, isolation, and compliance requirements.
• Strengthen service ownership and operational maturity, helping engineering teams build, operate, and improve the production systems they own.
• Identify and address systemic reliability and scalability risks using production signals, incident patterns, and architectural insight.
• Establish reusable platform patterns and automation that reduce operational toil and enable efficient scaling.
• Lead complex technical decisions across teams, balancing reliability, security, cost, maintainability, and customer needs.
• Advance engineering excellence through architectural leadership, mentorship, and influence with senior engineers and engineering leaders.

Requirements

• Deep expertise in Site Reliability, Platform, Infrastructure, or Backend Engineering, with experience designing and operating large-scale production systems.
• Hands-on experience with cloud infrastructure, automation, observability, infrastructure as code, and modern production engineering practices.
• Strong software engineering fundamentals, with experience building production systems or infrastructure tooling in Go, Ruby, Python, or similar languages.
• Strong distributed systems and systems-design expertise, including reliability, failure isolation, scalability, and operational complexity.
• Track record of technical leadership across multiple teams, setting direction and driving complex initiatives through influence.
• Experience leading significant platform or infrastructure transformations, including modernization, modularization, or scaling systems through major growth.
• Experience improving how engineering teams own and operate production systems, strengthening reliability, operational readiness, and accountability at scale.
• Exceptional technical communication and influence, with the ability to build alignment, mentor senior engineers, and guide complex architectural decisions.

Compensation

• United States salary range: $223,200–$380,400 USD per year.
• The base salary range excludes bonuses, equity, and benefits.

Benefits

• Benefits supporting health, finances, and well-being.
• Flexible paid time off.
• Team Member Resource Groups.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.

GitLab is a remote organization. Location-based eligibility requirements may apply, and the Talent Acquisition team can provide additional information during the recruiting process. GitLab is an equal opportunity workplace and affirmative action employer.