Product Manager, AI Quality

Details

About Glean

Glean is the Work AI platform that helps people work smarter with AI. Its platform includes enterprise search, an AI Assistant, and scalable AI agents on a secure, open platform. Glean provides more than 100 enterprise SaaS connectors, flexible LLM choice, robust APIs, and infrastructure for governing, scaling, and customizing AI without vendor lock-in or costly implementation cycles.

Glean’s Enterprise Graph and Personal Knowledge Graph map relationships between people, content, and activity to deliver personalized, context-aware responses. Its agentic capabilities automate work across teams using enterprise and public data, both structured and unstructured, historical and real-time.

About the Role

As Glean’s Product Manager for Glean Model Hub, you will evaluate LLM models, define the roadmap for expanding Glean’s LLM portfolio, manage relationships with inference and model providers, and determine product strategy for enabling customers to experiment with different LLMs. You will own projections of LLM usage, cost, and capacity planning while driving customer enablement and adoption of the latest LLMs and LLM-native capabilities.

Responsibilities

• Spend significant time with customers to understand their knowledge needs.
• Develop key parts of the product roadmap by aligning customer needs with the product vision.
• Empower the team by providing context, setting direction, and building alignment.
• Drive customer-focused decisions, clear prioritization, and efficient execution.
• Coordinate cross-functionally with leadership, go-to-market teams, and other stakeholders.
• Build processes that scale as the team and company grow.

Requirements

• 4+ years of product management experience at SaaS companies, primarily serving large enterprises, with responsibilities spanning AI/ML Ops and external-facing platform capabilities.
• Experience building or working with LLMs for products at scale is a major plus.
• Strong technical background, including experience with UX-driven products, API-driven products, and third-party product partnerships.
• Excellent written and verbal communication skills.
• Proven track record of taking ownership, taking initiative, and delivering results.
• Ability to collaborate effectively with cross-functional partners.
• Learning and growth mindset.
• Mission-first approach, with success measured by product and team outcomes.
• Early adopter of building with or adopting AI in product work, with enthusiasm for helping customers accelerate their AI adoption journey.

Location

This is a hybrid role requiring 3–4 days per week in one of Glean’s San Francisco Bay Area offices.

Compensation And Benefits

The standard base salary range is $160,000–$240,000 annually. Compensation depends on factors including location, level, job-related knowledge, skills, and experience. Certain roles may also be eligible for variable compensation, equity, and benefits.

Benefits include medical, vision, and dental coverage; generous time off; a 401(k) plan; a home office improvement stipend; annual education and wellness stipends; regular company events; and healthy daily lunches.

Glean is committed to an inclusive and diverse workplace and does not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Interview Process

Candidates complete a brief AI-focused exercise or discussion to demonstrate how they think about, design, and use AI to drive impact. Prior Glean experience is not required.