Senior Professional Services Engineer - PubSec - DC Metro

at GitLab

USD 164,900-277,600 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Ansible @ 4 Azure @ 4 Chef @ 4 Communication @ 6 Compliance @ 3 Docker @ 4 GEO GitHub Go @ 4 IaC Jenkins Kubernetes @ 4 Puppet @ 4 Python @ 4 Ruby @ 4 Security Terraform @ 4

Details

GitLab is an intelligent orchestration platform for DevSecOps. This role supports government customers deploying and using GitLab in highly controlled environments, including FedRAMP-authorized cloud environments, Department of Defense Impact Level 4 and 5 enclaves, and fully disconnected networks.

Responsibilities

Deliver assigned Statement of Work scope independently, completing agreed engagement deliverables and escalating architecture decisions to technical architects and senior engineers.
Install, configure, upgrade, troubleshoot, and tune GitLab reference architectures in cloud, on-premises, and air-gapped environments, including Geo, high-availability topologies, and Kubernetes-based deployments.
Complete GitLab installations and upgrades in disconnected networks using offline package management, container registry mirroring, and dependency staging.
Configure GitLab against agency security baselines, including DISA STIG hardening, FIPS-compliant deployments, and SAML or PIV/CAC-backed authentication.
Build and carry out migration plans from Bitbucket, GitHub Enterprise, Jenkins, and legacy version control systems to GitLab Self-Managed or GitLab Dedicated for Government.
Serve as the primary technical contact for agency engineering and security teams, and run workshops and enablement sessions for government developers, platform teams, and information system security officers.
Translate agency compliance requirements into GitLab configurations, identify where GitLab does not yet meet a control, and support authorization work with technical artifacts and evidence requested by assessors.
Document implementations, create reusable runbooks and automation, flag scope changes and risks early, support Associate engineers, improve Professional Services delivery practices, and share federal compliance gaps with Product and Engineering.

Requirements

Experience delivering infrastructure or platform work in a customer-facing or consulting role, with the ability to work independently across concurrent engagements.
An active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance and the ability to work in the Washington, DC metropolitan area. This role is available only to candidates in the DC Metro area.
Hands-on experience with infrastructure as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Experience working with major cloud providers, including exposure to government regions such as Amazon Web Services GovCloud, Azure Government, or Google Assured Workloads.
Demonstrated experience deploying and administering GitLab, including continuous integration and continuous delivery, the container registry, and Premium or Ultimate features, plus production experience with Docker and Kubernetes.
Delivery experience in a regulated or accredited environment, such as federal, DoD, state, defense industrial base, financial services, or healthcare environments.
Familiarity with federal compliance frameworks such as FedRAMP, NIST 800-53 or 800-171, CMMC, or DISA STIGs, and an understanding of how Authority to Operate timelines and change control affect delivery.
Clear written and verbal communication with mixed technical audiences.
Prior GitLab Professional Services, federal systems integrator, or agency delivery experience.
Scripting experience in Python, Ruby, or Go.
Experience with GitLab Dedicated for Government or another FedRAMP-authorized software-as-a-service environment.
Contributions to GitLab or other open source projects.

Team

The team helps government customers deploy and use GitLab in highly controlled environments. It works with engagement managers, Federal account teams, agency stakeholders, and GitLab Product and Engineering to deliver secure implementations, support authorization needs, and turn field findings into improved delivery practices and product feedback.