Senior Solutions Architect - East

Details

GitLab is seeking a Senior Solutions Architect to help prospects and customers in the East region of the United States understand how its AI-powered DevSecOps platform can solve technical issues and advance business goals across the software development lifecycle. The role serves as a strategic technical advisor and partner for assigned accounts, guiding complex evaluations, shaping architecture decisions, and helping customers modernize how they plan, build, secure, deploy, and monitor software.

Reporting to a regional Solutions Architect Manager, this role partners with Account Executives and cross-functional teams to guide technical strategy for opportunities in North America and share customer insights with Product Management, Engineering, Sales, and Marketing. The role includes responsibility for complex customer environments, high-impact technical judgment, platform adoption, transformation strategies, and mentoring other Solutions Architects.

Responsibilities

• Guide technical discovery, product demonstrations, and validation activities, including proofs of value, to confirm technical fit and accelerate evaluation milestones for GitLab's AI-powered DevSecOps platform.
• Own technical evaluations for complex opportunities, including solution design, workshop facilitation, proof-of-concept or proof-of-value execution, and technical materials for tenders, audits, and assessments.
• Define clear success criteria and document evaluation outcomes.
• Develop end-to-end technical strategies for assigned accounts to expand platform adoption, reduce delivery risk, and enable multi-team and multi-year transformation milestones.
• Collaborate with Account Executives and regional sales teams in the East territory on account and territory plans, qualification, and technical strategy.
• Advise technical practitioners and business leaders on software development, continuous integration, continuous deployment, security, cloud, and platform adoption practices.
• Drive competitive analysis and positioning for complex opportunities.
• Share product feedback, use cases, integration needs, and field insights with Product Management, Engineering, Sales, and Marketing.
• Mentor other Solutions Architects, contribute to team learning initiatives, improve technical collateral and documentation, and share subject matter expertise through GitLab's collaboration channels.

Requirements

• Experience working with customers in technical pre-sales, consulting, or related roles involving solution design, technical evaluations, and adoption planning.
• Ability to solve broad and highly complex customer issues, including integration challenges and cross-functional technical scenarios.
• Knowledge of the end-to-end software development lifecycle, including DevSecOps, continuous integration, continuous deployment, security, and cloud concepts.
• Hands-on familiarity with GitLab or similar source code management, CI/CD, and collaboration platforms.
• Experience facilitating workshops, leading proofs of concept or proofs of value, and contributing to technical assessments, audits, or tender responses.
• Ability to adapt technical and business communications for practitioners, leaders, and executive stakeholders.
• Strong relationship-building and customer-focused skills, including listening, constructive challenge, and internal advocacy for customer requirements.
• Interest in continuous learning, mentoring, and deepening expertise in GitLab, AI, and DevSecOps.

Benefits

• Benefits supporting health, finances, and well-being.
• Flexible paid time off.
• Team member resource groups.
• Equity compensation and employee stock purchase plan.
• Growth and development fund.
• Parental leave.

Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. The base salary range does not include bonuses, equity, or benefits.