Solutions Architect, Applied AI (Digital Native Business)

at Anthropic

📍 New York City, United States
📍 San Francisco, United States

USD 240,000-315,000 per year

MIDDLE

✅ Hybrid

✅ Visa Sponsorship

Used Tools & Technologies

Not specified

Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Python @ 3 Machine Learning @ 2 Data Science @ 2 Communication @ 6 Mentoring @ 3 API @ 3 LLM @ 3 AI @ 3

Details

Anthropic is seeking an Applied AI team member to act as a Pre-Sales architect and trusted technical advisor for large enterprise customers adopting Claude. You will combine deep technical expertise with customer-facing skills to architect LLM solutions that address complex business challenges while prioritizing safety and reliability. The role works closely with Sales, Product, and Engineering to guide customers from discovery through deployment, help develop evals, and design scalable architectures.

Responsibilities

Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey (discovery, evaluation, deployment)
Coordinate internally across multiple teams and stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver technical content for varied audiences (engineering deep dives to executive-level value conversations)
Guide technical architecture decisions and help customers integrate Claude into existing technology stacks
Help customers develop evaluation frameworks to measure Claude's performance for specific use cases
Identify common integration patterns and provide feedback to Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest LLM capabilities and implementation patterns

Requirements

5+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, or Technical Account Manager)
Experience working with enterprise customers and navigating complex buying cycles with multiple stakeholders
Exceptional ability to build relationships and communicate technical concepts to diverse stakeholders (C-suite, engineering, IT)
Strong technical communication skills and ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with Python
Familiarity with common LLM frameworks and tools, or a background in machine learning or data science
A passion for teaching, mentoring, and helping others succeed
Ability to collaborate cross-organization, work through trade-offs, and balance competing priorities
This role requires being in the office 3 days per week (location-based hybrid policy)

Logistics

Locations: San Francisco, CA and New York City, NY (United States)
Location-based hybrid policy: currently expect staff to be in one of our offices at least 25% of the time; this role specifically requires 3 days in office per week
Education: Bachelor's degree in a related field or equivalent experience required
Visa sponsorship: Anthropic states they do sponsor visas and retain an immigration lawyer to assist (subject to role/candidate specifics)
Deadline to apply: None (applications reviewed on a rolling basis)