Staff Backend Engineer - Grafana App Platform | US | Remote

at Grafana Labs

📍 Canada
📍 United States

USD 175,000-210,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 Codex @ 4 Communication @ 4 Compliance @ 4 Distributed Systems @ 4 Go Grafana @ 4 OSS @ 4 Observability @ 4

Details

Grafana Labs is a remote-first, open-source company with a large global user base for Grafana and related observability projects (Mimir, Loki, Tempo). This is a remote position targeting candidates in the United States and Canada.

Responsibilities

Code new features and improve the operational experience of the systems you build.
Author, contribute to, and review design documents.
Take an active role in shaping the product/engineering roadmap.
Mentor and support other team members; collaborate with different teams across the organization.
Own customer experience by participating in weekday (12h x 5d) and separate weekend (24h x 2d) on-call rotations.
Plan and roll out architecture changes to minimize service disruption for a large, diverse user base.

Requirements

Strong coding skills and operational experience; you should have been responsible for operating software you built.
Experience with SaaS platforms at scale and common distributed systems problems (scalability, multi-tenancy, data isolation, high availability).
Excellent written and verbal communication skills; ability to choose appropriate communication modes and bring stakeholders on board.
Willingness to work across teams and make plans transparent.
Pragmatic approach: prioritize progress over perfection and handle ambiguity.
Familiarity with or willingness to learn Golang (Golang is used on the backend).
Comfortable participating in on-call rotations and incident response.
Experience writing and reviewing design documents and contributing to architecture decisions.

Benefits & Compensation

In the United States, the compensation range for this role is $174,986 - $209,983 USD (actual compensation may vary by level, experience, and skillset). All roles include Restricted Stock Units (RSUs).
100% remote, global culture; in-person onboarding is provided.
Company-funded usage budget for developer AI coding assistants and supported access to frontier models (examples mentioned: GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro).
Global annual leave policy of 30 days per annum (with 3 days reserved for Grafana Shutdown Days; local legislation compliance noted).
Equal opportunity employer with emphasis on transparency, autonomy, and career growth.

Additional Information

The role focuses on turning Grafana into a multi-tenant, scalable observability app platform where OSS and proprietary apps integrate with dashboards, alerts, incidents, and telemetry.
Candidates should be located in the United States or Canada (role is remote but limited to those countries).