Systems Integration Manager | Consumer Devices

Details

OpenAI Consumer Devices is building the next generation of products that bring powerful AI into everyday life. The Systems Integration team develops shared infrastructure, tooling, and lab environments that enable teams to test quickly, understand failures, and ship reliable hardware-software products.

As Systems Integration Manager, you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role involving technical and operational direction, team development, architecture, and solving complex systems problems. You will partner with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and scale test environments and quality signals from prototype through launch.

Responsibilities

• Hire, manage, mentor, and develop engineers and lab operations staff responsible for test infrastructure, automation, device labs, and release validation.
• Define the systems, processes, release criteria, metrics, and escalation mechanisms used to assess reliability and readiness across software, firmware, and hardware.
• Improve test reliability, failure triage, and regression management.
• Guide development of a stable, all-purpose testing platform, automated test frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling.
• Balance shared testing infrastructure with dedicated rigs for technology-specific testing needs.
• Ensure large-scale device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready for engineering use.
• Develop the processes, documentation, ownership models, and vendor partnerships needed to scale lab and fleet operations.
• Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency.
• Partner with hardware, embedded systems, QA, reliability, and release teams to improve product testability and resolve cross-functional quality issues.

Requirements

• Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation.
• Strong technical background in software engineering, embedded systems, test automation, or systems engineering.
• Extensive experience with consumer hardware products and the challenges of validating software, firmware, and physical devices together.
• Experience operating or scaling automated testing and hardware-in-the-loop environments.
• Ability to use data and quality signals to make release decisions and prioritize engineering investments.
• Experience managing engineers while partnering with lab technicians, QA teams, vendors, or hardware operations teams.
• Ability to work across technical architecture, operational problems, people management, and cross-functional execution.
• Ability to build strong teams, establish clear ownership, and enable rapid execution without compromising reliability or quality.

Benefits

• Equity, performance-related bonuses for eligible employees, and benefits including medical, dental, and vision insurance.
• Health Savings Accounts, flexible spending accounts, and commuter benefits.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and paid sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional taxable fringe benefits may include charitable donation matching and wellness stipends.

This role is based in San Francisco, California, and uses a hybrid work model requiring four days in the office per week.