Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Leadership @ 5
Communication @ 3
API @ 3
ChatGPT @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
The Product & Platform teams at OpenAI deliver high-impact offerings such as ChatGPT, the API platform, and enterprise capabilities to a global customer base. These systems must perform at scale and provide excellent experiences to developers, consumers, and businesses. Technical Program Managers at OpenAI partner with product, engineering, design, and go-to-market teams to scale efforts, bring ambitious ideas to life, and ensure disciplined execution.
Location: San Francisco, CA (Hybrid – 3 days/week in-office)
Responsibilities
- Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.
- Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.
- Lead end-to-end execution of cross-functional product and platform programs from planning through launch and iteration.
- Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.
- Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.
- Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.
- Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.
- Ensure alignment on priorities and unblock teams through structured execution and consistent communication.
- Deliver clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.
- Represent developer and customer perspectives to influence product and leadership decisions.
- Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.
- Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.
Requirements
- 10–15+ years of experience driving high-impact technical programs in product and platform domains.
- Strong technical acumen across front-end/client technologies, API development, and scalable systems architecture.
- Experience delivering developer-facing tools or platforms and advocating for developer experience.
- Excellent program management discipline: able to manage multiple concurrent efforts, lead complex execution, and bring clarity to ambiguity.
- Product intuition and the ability to connect user needs to technical tradeoffs and platform decisions.
- Structured and empathetic communicator who fosters alignment and moves cross-functional teams forward.
- Comfortable influencing architectural direction and interfacing with engineering, design, legal, policy, and go-to-market teams.
- Curious, hands-on, and able to thrive in a fast-moving environment with high standards.
Benefits
- Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
- Pre-tax accounts: Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).
- 401(k) retirement plan with employer match.
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents); paid medical and caregiver leave (up to 8 weeks).
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
- 13+ paid company holidays and multiple coordinated company office closures; paid sick or safe time as required by law.
- Mental health and wellness support.
- Employer-paid basic life and disability coverage.
- Annual learning and development stipend.
- Daily meals in offices and meal delivery credits as eligible.
- Relocation support for eligible employees.
- Additional taxable fringe benefits (e.g., charitable donation matching, wellness stipends).
Company & Policies
OpenAI is an AI research and deployment company focused on safe, beneficial general-purpose AI. The company is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.