Technical Program Manager, Applied API & Product

Details

The Product & Platform teams at OpenAI deliver high-impact offerings such as ChatGPT, the API platform, and enterprise capabilities to a global customer base. These systems must perform at scale and provide excellent experiences to developers, consumers, and businesses. Technical Program Managers at OpenAI partner with product, engineering, design, and go-to-market teams to scale efforts, bring ambitious ideas to life, and ensure disciplined execution.

Location: San Francisco, CA (Hybrid – 3 days/week in-office)

Responsibilities

• Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.
• Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.
• Lead end-to-end execution of cross-functional product and platform programs from planning through launch and iteration.
• Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.
• Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.
• Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.
• Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.
• Ensure alignment on priorities and unblock teams through structured execution and consistent communication.
• Deliver clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.
• Represent developer and customer perspectives to influence product and leadership decisions.
• Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.
• Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.

Requirements

• 10–15+ years of experience driving high-impact technical programs in product and platform domains.
• Strong technical acumen across front-end/client technologies, API development, and scalable systems architecture.
• Experience delivering developer-facing tools or platforms and advocating for developer experience.
• Excellent program management discipline: able to manage multiple concurrent efforts, lead complex execution, and bring clarity to ambiguity.
• Product intuition and the ability to connect user needs to technical tradeoffs and platform decisions.
• Structured and empathetic communicator who fosters alignment and moves cross-functional teams forward.
• Comfortable influencing architectural direction and interfacing with engineering, design, legal, policy, and go-to-market teams.
• Curious, hands-on, and able to thrive in a fast-moving environment with high standards.

Benefits

• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts: Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents); paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and multiple coordinated company office closures; paid sick or safe time as required by law.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.
• Additional taxable fringe benefits (e.g., charitable donation matching, wellness stipends).

Company & Policies

OpenAI is an AI research and deployment company focused on safe, beneficial general-purpose AI. The company is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.