AI Deployment Manager (Korean Speaking)

Details

About the Team

The AI Deployment team enables organizations to turn OpenAI products into sustained impact through enablement and training execution. The team helps customers adopt and operationalize AI through structured training, technical enablement, and scalable deployment programs.

By helping customers move from experimentation to production, the team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.

About the Role

This is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI's product suite. The role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, drive sustained activation, expand usage, and create measurable business value across products including ChatGPT Enterprise and Agents.

The role combines product fluency, instructional design, and customer advisory. Responsibilities include leading live workshops, delivering services, and designing adoption interventions for audiences ranging from business users to technical practitioners and executive leaders. The position is based in San Francisco and follows a hybrid work model with three days in the office per week.

Responsibilities

• Own enablement for OpenAI products, including ChatGPT Enterprise and Agents, and define effective enablement patterns for enterprise business and technical teams.
• Serve as a subject matter expert for designated product areas, build deep expertise, support internal enablement, identify emerging customer use cases, and aggregate customer feedback for product development.
• Lead customer enablement across the full customer lifecycle, from onboarding through expansion, optimization, and long-term adoption.
• Design and deliver onboarding sessions, advanced capability training, executive briefings, hackathons, and hands-on workshops for senior leaders and working teams.
• Drive customer activation, sustained usage, and measurable business value through structured enablement programs.
• Partner with Sales, Solution Architects, and Delivery Leads to drive adoption across the core product suite.
• Develop reusable training assets, playbooks, and best practices based on customer and regional patterns.
• Gather and synthesize customer feedback from training and enablement engagements and share insights with internal stakeholders to inform product and program improvements.

Requirements

• Fluent business-level Korean for engagement with Korean-speaking customers.
• Six or more years of experience in customer-facing, enablement, or instructional roles engaging C-level, business, and technical audiences in complex enterprise environments.
• Exceptional presentation and communication skills, particularly the ability to translate AI capabilities into clear, practical value for senior and executive audiences.
• Strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of applying AI capabilities to real-world workflows and enterprise use cases.
• Experience leading workshops and enablement programs, including designing learning journeys, facilitating live sessions, and responding to questions in real time.
• Ability to identify patterns across customers and translate them into scalable approaches that improve adoption.
• Ability to connect product capabilities to business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
• Ability to adapt quickly in live customer environments while maintaining clarity, ownership, and momentum.
• Humble attitude, eagerness to help others succeed, and curiosity to continuously learn about emerging AI capabilities.
• Commitment to the safe and responsible evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.

Benefits

• Base salary of $162,000–$230,000 per year.
• Equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for health, dependent care, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and paid sick or safe time as required by law.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional benefits may include charitable donation matching and wellness stipends.