Product Designer, Growth

Details

OpenAI's product teams work across research, engineering, product, data, and design to bring its technology to people and businesses around the world. The Product Design team focuses on making powerful AI intuitive, useful, and trustworthy through high-quality, iterative experiences.

The Product Designer will shape how startups, small businesses, and growing teams discover, adopt, and derive lasting value from ChatGPT. This hands-on role owns growth experiences across the customer journey and combines strong design craft, product judgment, experimentation, and data-driven iteration.

This role is based at OpenAI's San Francisco headquarters.

Responsibilities

• Own end-to-end design for growth experiences across ChatGPT.
• Design and improve experiences across discovery, onboarding, activation, engagement, collaboration, conversion, and retention.
• Turn ambiguous opportunities into clear hypotheses, compelling prototypes, and polished product experiences.
• Set a high bar for interaction design, visual craft, systems thinking, content, and end-to-end coherence.
• Partner with product, engineering, data science, research, and go-to-market teams on strategy and execution.
• Use quantitative data, experimentation, research, and qualitative insights to identify opportunities and evaluate outcomes.
• Translate complex and rapidly evolving AI capabilities into approachable experiences for people with a wide range of technical expertise.
• Move between longer-term product vision and fast, iterative execution.
• Contribute reusable patterns and insights that strengthen growth experiences across ChatGPT.

Requirements

• A portfolio demonstrating exceptional product thinking, interaction design, and visual craft across complex, shipped products.
• Experience leading substantial product initiatives from early exploration through launch and iteration.
• Strong product judgment and the ability to connect user needs, business goals, technical possibilities, and measurable outcomes.
• Comfort working with data and experiments while balancing quantitative signals with research, intuition, and design judgment.
• Ability to move quickly without compromising clarity, coherence, trust, or craft.
• Fluency in using AI to explore, prototype, communicate, and extend what you can build.
• Ability to turn ambiguous, fast-moving problems into a clear point of view and actionable product direction.
• Strong communication skills, including the use of narratives and prototypes to align cross-functional teams.
• Interest in rethinking established growth patterns and inventing interactions native to AI.
• Commitment to building products that are useful, trustworthy, and worthy of users' time.

Direct experience in growth design or developer products is helpful but not required. OpenAI is most interested in designers with strong product judgment, exceptional craft, and evidence that their work meaningfully changed user behavior or business outcomes.

Benefits

• Base salary range of $245,000–$310,000 per year.
• Equity and performance-related bonuses for eligible employees.
• Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for health and dependent care expenses, commuting, parking, and transit.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and paid sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional benefits may include charitable donation matching and wellness stipends.