Data and AI Stewardship Analyst

at Booking.com

📍 Amsterdam, Netherlands

EUR 50-93 per hour

MIDDLE

✅ Hybrid ✅ On-site

✅ Contract / Freelance

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 3 Change Management Communication @ 5 Jira @ 5

Details

The Data and AI Stewardship Analyst will contribute to the assessment, implementation, and consolidation of user journeys across Booking.com's Data and AI Governance systems, with a focus on the Data and AI Steward experience.

Responsibilities

Analyse and document complete user journeys and workflows for Data and AI Governance capabilities, focusing specifically on the Data and AI Steward experience.
Evaluate current governance workflows and design streamlined, consolidated operational processes for Data and AI Stewards.
Partner with cross-functional development teams to oversee the technical implementation and configuration of workflow updates.
Contribute to company-wide rollout and change management across Booking.com business units to ensure seamless adoption, together with the Program Managers.

Requirements

Minimum knowledge of Data Stewardship aspects within the Data Governance domain.
Proven hands-on experience with enterprise-wide workflow optimization or digital transformation projects across multiple cross-functional teams.
Experience with process mapping and BPMN (Business Process Model and Notation) to map current-state (As-Is) and future-state (To-Be) workflows.
Proficiency in root cause analysis and optimization using techniques such as 5 Whys, Fishbone diagrams, and Value Stream Mapping to identify bottlenecks, redundancies, and automation opportunities.
Ability to translate business language into technical language and vice versa.
Experience with Miro, Confluence, and Jira.
Ability to analyse and produce documentation.
Good communication skills and the ability to influence technical and business stakeholders.