Enterprise Technology Specialist – Electronic Trading Support

USD 90,000-130,000 per year

MIDDLE

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

API @ 2 Boomi @ 3 Communication @ 3 ETL @ 3 Informatica @ 3 Linux @ 3 Mulesoft @ 3 Perl @ 3 Python @ 3 Reporting @ 3 SQL @ 3 XML @ 2

Details

Bloomberg's Enterprise Technology Services team supports the stability, performance, and reliability of production integrations for clients across global financial markets.

Responsibilities

Provide Level 2 production support for Bloomberg electronic trading and enterprise connectivity solutions.
Troubleshoot and resolve complex issues involving Bloomberg Enterprise products, FIX connectivity, APIs, MQ, SFTP, XML, and related integrations.
Analyze application behavior, message flows, and production environments to identify root causes and restore service.
Partner with Engineering and Product teams to improve system reliability, reduce recurring incidents, and enhance client workflows.
Support clients through complex production issues with clear, timely, and professional communication.
Build trusted client relationships through technical expertise and customer service.
Ensure a seamless transition for clients from implementation into ongoing production support.
Perform root cause analysis after production incidents and identify improvements to operational resilience, documentation, and support processes.
Contribute to continuous improvement through knowledge sharing, process enhancements, and operational automation initiatives.

Requirements

At least 3 years of experience supporting enterprise applications or production environments within the financial services industry.
Degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.
Experience troubleshooting application connectivity or integration issues across enterprise environments.
Familiarity with one or more financial messaging or integration technologies, such as FIX, MQ, SFTP, XML, or Web APIs.
Strong analytical, troubleshooting, and problem-solving skills, with the ability to prioritize effectively in a fast-paced production environment.
Excellent communication skills and the ability to work effectively with technical and business stakeholders.
Experience supporting electronic trading platforms, Order Management Systems, or capital markets applications is preferred.
Exposure to broker-dealers, exchanges, hedge funds, asset managers, or regulatory reporting workflows is preferred.
Experience with data transformation or ETL tools such as Informatica, MuleSoft, TIBCO, or Dell Boomi, or transformation languages such as XSLT, Python, or Perl, is preferred.
Working knowledge of SQL, relational databases, or Linux/UNIX environments is preferred.
Familiarity with asset classes such as Equities, Fixed Income, FX, Options, or Derivatives and their associated order and trade lifecycle is preferred.
Experience performing root cause analysis in production support or application support environments is preferred.

Compensation and Benefits

The salary range is $90,000–$130,000 USD annually, plus benefits and bonus. Benefits may include merit increases, incentive compensation for exempt roles, paid holidays, paid time off, medical, dental, vision, short- and long-term disability benefits, a 401(k) match, life insurance, and wellness programs.