Manager of Applied AI Architecture, Commercial

Details

As Manager of Commercial Applied AI Architects, you will drive adoption of frontier AI across mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise. You will set the team's technical direction, build reusable customer-facing assets, partner with Commercial sales leadership, and help scale the Applied AI function.

The role requires builder credibility and technical judgment. Architects ship prototypes, evaluation frameworks, near-production examples, and internal tooling. You will work directly with your team on complex customer engagements, including unblocking, pairing, and pressure-testing solutions. This is a first-line leadership role reporting to the Head of Applied AI, Commercial.

Responsibilities

• Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed.
• Own hiring, define candidate profiles, run interview loops, and build onboarding programs.
• Set goals, run reviews, provide direct feedback, and support career development.
• Own qualification and prioritization for Applied AI engagements across a large commercial customer base.
• Work alongside architects on consequential engagements from technical discovery through deployment and expansion.
• Build technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures using the Agent SDK, and Claude for Enterprise deployments.
• Turn customer wins into reusable blueprints, demos, tooling, enablement, and other assets that scale across the customer base.
• Partner with Commercial sales leadership and Account Executives on segment strategy, the AE-to-architect operating model, and adoption across mid-market and SMB customers.
• Surface how mid-market companies are building with Claude and translate those insights into feedback for Product and Engineering.
• Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking.
• Stay current with agentic architectures, evaluation design, context engineering, and developer tooling.

Requirements

• 7+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar.
• 3+ years of experience managing pre-sales or technical go-to-market teams.
• Experience hiring, coaching, providing constructive feedback, and developing technical teams.
• Experience leading technical teams in a high-velocity, high-volume sales environment and allocating scarce technical talent across a large customer base.
• Experience building and deploying LLM-powered applications, with an understanding of the differences between prototypes and production systems.
• Hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling.
• A systems mindset and the ability to build scalable solutions for multiple customers.
• Comfort operating in ambiguous, early-stage environments and building structure where a playbook does not yet exist.
• Strong executive presence and the ability to build trust with technical and business leaders.
• Passion for making powerful technology safe and societally beneficial.
• Bachelor's degree or an equivalent combination of education, training, and experience. The field of study must be relevant to the role as demonstrated through coursework, training, or professional experience.

Preferred Qualifications

• Experience scaling a technical pre-sales or forward-deployed team, including defining hiring standards, onboarding programs, and coaching systems.
• Experience selling to and building for mid-market companies, with an understanding of how technical buying decisions differ between a 500-person company and a Fortune 500 company.
• Experience rolling out AI coding assistants or developer tools within engineering organizations.
• A visible technical presence through conference talks, written content, or open-source contributions.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office environment for collaboration. Staff are currently expected to work from an Anthropic office at least 25% of the time, although some roles may require more office time. Anthropic sponsors visas and makes reasonable efforts to support visa applications with assistance from an immigration lawyer.