Product Manager, Enterprise

Details

As a Product Manager for Enterprise at Claude.ai, you will own the core enterprise platform capabilities that make Claude trustworthy and deployable for large organizations. You will focus on security, compliance, administration, and governance features required for enterprise AI adoption at scale. The role requires strong technical judgment, an understanding of enterprise security and compliance frameworks, and the ability to translate complex requirements into elegant product experiences.

You will work closely with engineering, design, sales, security, legal, policy, research, and customer success teams to build foundational enterprise capabilities for regulated industries and security-conscious organizations.

Responsibilities

Security and Compliance Product Development

• Own the roadmap for enterprise security features, including audit logging, data retention policies, and access controls.
• Drive compliance certifications and feature development for SOC 2, HIPAA, FedRAMP, and GDPR in partnership with security and legal teams.
• Develop and maintain enterprise administration experiences, including user management, workspace controls, and policy enforcement.
• Build features that give IT and security teams visibility and control over Claude usage within their organizations.

Enterprise Platform Capabilities

• Define and execute core enterprise infrastructure capabilities, including deployment options, data residency, and integrations.
• Partner with engineering to build scalable, secure architecture that meets enterprise requirements.
• Develop APIs and integration points that enable enterprise workflows and system connectivity.

Cross-Functional Partnership

• Work with sales and customer success to understand enterprise customer requirements and translate them into product priorities.
• Partner with the security team to ensure features meet enterprise security standards.
• Collaborate with legal and policy teams on compliance requirements and certifications.
• Coordinate with research teams on enterprise-specific model behavior and safety requirements.

Customer and Market Understanding

• Build expertise in enterprise security, compliance, and procurement requirements.
• Develop relationships with enterprise customers to understand their needs and validate solutions.
• Stay current on the competitive landscape and enterprise AI market trends.

Requirements

Minimum Qualifications

• Strong understanding of enterprise security concepts, including RBAC, audit logging, encryption, and data residency.
• Experience with compliance frameworks such as SOC 2, HIPAA, and GDPR and with certification processes.
• Track record of shipping enterprise features that drive adoption in security-conscious organizations.
• Excellent communication skills and the ability to work across technical and business stakeholders.
• Experience partnering closely with sales teams and engaging directly with enterprise customers.

Preferred Qualifications

• Six or more years of product management experience, including at least three years focused on enterprise software.
• Experience with AI/ML products or platforms.
• Background in identity and access management, security tools, or compliance software.
• Understanding of regulated industries, including healthcare, financial services, and government.
• Technical background or experience working closely with infrastructure or platform teams.
• Experience with enterprise admin console design and IT buyer personas.
• Strong technical judgment and the ability to go deep on security and infrastructure topics.
• Structured thinking and the ability to break down complex compliance requirements into shippable features.
• Customer empathy and the ability to understand enterprise buyer and administrator personas.
• Execution focus with a track record of shipping in fast-paced environments.

Education and Experience

• Minimum education: Bachelor's degree or an equivalent combination of education, training, and experience.
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.
• Minimum years of experience will correlate with the internal job-level requirements for the position.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office space for collaboration.

The location-based hybrid policy expects staff to be in one of the company's offices at least 25% of the time, although some roles may require more office time. Anthropic states that it sponsors visas and will make every reasonable effort to obtain a visa for an offered candidate, although sponsorship is not successful for every role and candidate.