Product Operations

at Stripe

📍 United States
📍 Chicago, United States
📍 New York City, United States
📍 South San Francisco, United States

USD 126,600-190,000 per year

MIDDLE

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 3 FinTech @ 3 Google Sheets @ 5 Payments @ 3 Project Management @ 5 SQL @ 3

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Product Operations team supports Stripe’s mission by enabling efficient, user-centered product development at scale. The team creates, manages, and implements central programs across Stripe that optimize product development and delivery.

The team drives critical, cross-functional initiatives and delivers strategic analyses, including:

Defining launch processes and policy
Managing launch processes and execution within product organizations
Planning and alignment across Product, Go-to-Market, and Systems and Operations teams
Leading commercial execution for priority product launches
Aggregating user feedback

The team collaborates closely with cross-functional stakeholders to identify opportunities, design and scale repeatable processes, and bring clarity and insight to ambiguous and complex problems at the intersection of go-to-market and product.

Responsibilities

Lead end-to-end operational readiness and execution for priority product launches, establishing owners, milestones, decision forums, and launch plans.
Continuously examine, experiment with, and implement measured improvements to the operational model and processes, including automating tasks, building agentic workflows, and developing repeatable methodologies.
Build with a mindset of scale and flexibility for internal and external stakeholders.
Partner with Product teams to execute important strategic initiatives and drive operational scale and efficiency.
Build and communicate relevant operational metrics to leadership and partnering teams.

Requirements

Minimum Requirements

3+ years of experience in product operations, technical program management, project management, a product ownership role, management consulting, or a related discipline.
Previous cross-functional experience working with product and technical teams.
Proficiency with Google Workspace, especially Google Sheets and Google Slides.
Experience with AI, automation, or workflow tools to drive operational efficiency.
Problem-solving and analysis experience addressing commercial, operational, or financial business problems in a go-to-market or sales-oriented environment.
A strong track record of delivering complex initiatives end-to-end with multiple stakeholders in a changing and ambiguous environment.
An enthusiastic “roll up your sleeves” mentality.

Preferred Qualifications

Prior experience with payments, fintech, and/or high-growth technology companies.
Experience working with and translating SQL and working with dashboards.