Safeguards Enforcement Analyst, Account Takeover & Credential Abuse

Details

As a Safeguards Enforcement Analyst on the account abuse team, you will build and execute enforcement workflows that keep Anthropic's products safe, with a focus on detecting and mitigating potential harm. The initial focus is account compromise, including distinguishing compromised customer accounts from actors abusing the platform. You will own the problem end to end, including detection, revocation, user notification, remediation, and criteria for restoring access, turning ad hoc incident response into a scalable, repeatable program.

The position may expand into broader areas of enforcement over time and will help shape policy enforcement so users can safely interact with and build on Anthropic's products.

Responsibilities

• Investigate credential-compromise incidents across first-party and third-party platforms, tracing actor behavior across accounts and surfaces.
• Design and operate remediation workflows for compromised accounts, including revocation, customer notification, and standards for restoring access.
• Partner with Engineering and Data Science teams to improve the separation of compromised-customer traffic from willful abuse.
• Enforce usage policies, focusing on detecting and mitigating potentially harmful use of AI systems.
• Work with threat intelligence on emerging credential-abuse patterns and the actors behind them.
• Support the Safeguards policy design team by providing detailed feedback on policy gaps based on real enforcement scenarios.
• Stay current with emerging AI policy enforcement best practices and use them to inform decision-making and workflows.
• Write the policy framework for compromise scenarios, including cases where Anthropic cannot independently verify a customer's security posture.
• Act as the enforcement subject matter expert when account compromise intersects with active abuse investigations.

Requirements

• Experience in trust and safety, fraud investigation, security operations, or a related field.
• Subject matter expertise in one or more of account takeover, credential abuse, session security, or incident response.
• Experience designing or operating enforcement, remediation, or customer-recovery flows, not just detection.
• Comfort using data, including SQL or similar tools, to trace actor behavior across accounts and measure effectiveness.
• A thoughtful perspective on balancing platform protection with restoring access for legitimate compromised customers.
• Strong written communication skills, including experience producing clear briefs about complex incidents for technical and non-technical stakeholders.
• Excellent judgment and ability to collaborate while navigating rapidly evolving priorities and workstreams.

Preferred Qualifications

• Familiarity with credential-theft ecosystems or threat intelligence tooling.
• Experience working with fraud and risk vendors, such as device or network intelligence platforms.
• Experience with API platform abuse, not only consumer-account account takeover.
• Deep interest in AI safety and responsible technology development.
• Experience writing effective prompts for generative AI systems in a content review or enforcement context.

Education And Experience

• Bachelor's degree or an equivalent combination of education, training, and/or experience.
• A field relevant to the role, as demonstrated through coursework, training, or professional experience.
• Required years of experience correlate with the internal job-level requirements for the position.

Compensation

• Annual salary: $245,000–$285,000 USD.

Logistics And Benefits

• Remote-friendly role with a hybrid policy requiring staff to be in one of Anthropic's offices at least 25% of the time; some roles may require more time in the office.
• Anthropic sponsors visas, although sponsorship may not be available for every role or candidate. The company retains an immigration lawyer to assist with visa sponsorship.
• Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office space for collaboration.