Senior Customer Engineer

at Collibra

📍 United States

USD 140,000-175,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 API @ 3 Databricks @ 3 Hiring @ 4 Snowflake @ 3

Details

Joining Collibra’s Customer Engineering team

Collibra is hiring a Senior Customer Engineer to provide deep technical expertise across the customer journey (pre- and post-sale). The role partners closely with Customer Engineers and cross-functional teams to map Collibra solutions to customer value, advise technical stakeholders, build and maintain lab/demo environments, and share field insights with Product and Engineering.

Responsibilities

Provide timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams.
Map solutions to business and technical requirements for large and dynamic customers.
Advise and support customers' technical stakeholders to accelerate adoption and value realization.
Create and maintain lab environments and playbooks for demonstrations and evaluations.
Collaborate with Product by providing early product feedback and sharing field observations and customer insights.

Requirements

2+ years in a Customer Engineering, Solutions Engineering, or technical customer-facing role supporting enterprise software, with 4+ years total experience in the data ecosystem.
Good understanding of two or more of: data governance, data catalogs, data integration, data quality, and data privacy platforms, and how they support "AI-ready data".
Familiarity with modern cloud data infrastructure, including PaaS providers, Data Lakes, Lakehouses, Cloud Warehouses (examples: Snowflake, Databricks), and API-driven integration platforms.
Hands-on experience configuring, integrating, and troubleshooting complex enterprise software solutions.
Bachelor's degree or equivalent related working experience.
Effective communicator able to explain complex technical concepts to technical and business audiences.
Willingness to travel up to 20%.
This position is not eligible for visa sponsorship.

Measures of success

Within 1 month: clearly explain the value of the Collibra platform and key concepts.
Within 3 months: conduct product demonstrations and present solutions aligned to customer value with minimal support.
Within 6 months: achieve two Collibra certifications and be able to set up, configure, and troubleshoot Collibra Platform integrations.
Drive operational excellence to ensure the sales process runs smoothly.

Compensation

Standard base salary range: $140,000 - $175,000 per year.
Eligible for additional commission-based compensation.
Offers are based on experience, skills, and location.
Additional components: equity ownership, bonus potential, Flex Fund monthly stipend, pension/401(k) plans, and more.