Senior Director, IT Systems

Details

Collibra is seeking a Senior Director of Information Technology to define the IT strategy, lead teams across Infrastructure, Automation, and IT Support, and personally drive the company's internal AI roadmap. The role requires a hands-on technology leader who has built AI-powered workflows and can guide infrastructure decisions, automation pipelines, employee support, and responsible AI adoption.

The role reports to the Chief People Officer and serves as a key technology partner in shaping Collibra as an AI-first company internally.

Responsibilities

• Own the strategy and execution of Collibra's IT roadmap, ensuring reliability, business continuity, scalability, security, and AI readiness across the global workforce and office environments.
• Lead and develop teams across IT Infrastructure, IT Enterprise Applications, and IT Support.
• Partner with the AI Committee to define an internal AI strategy and implementation framework, and drive adoption of AI technologies across the organization.
• Develop functional AI roadmaps with senior leaders by identifying opportunities to build workflows that improve operational efficiency, velocity, and output.
• Drive the development and adoption of Collibra's internal AI deployment framework across non-technical teams, focusing on behavioral change and measurable business outcomes.
• Set strategic direction for identity and access management, endpoint management, and cloud environments, including Okta, WorkspaceOne, AWS, and GCP.
• Establish and track KPIs across IT disciplines, using data to improve system uptime, ticket resolution, employee satisfaction, and infrastructure performance.
• Partner with Security, GRC, Legal, People, and Engineering to improve governance, risk mitigation, data privacy, security, and responsible AI implementation.
• Serve as the executive technology partner to business and engineering leaders, aligning enterprise technology strategy, AI adoption, and operational priorities.
• Own IT vendor relationships, contract negotiations, and budget planning.

Requirements

• 10 or more years of IT leadership experience, including 5 or more years in a senior leadership role in a SaaS or technology environment.
• Demonstrated fluency with the current AI tool landscape, including hands-on experimentation and the ability to make principled buy-versus-build decisions.
• Experience leading multifunctional IT organizations across Infrastructure, Integration/Automation, and Support.
• Executive-level experience developing and presenting multiyear IT strategies and AI roadmaps to C-suite and Board-level stakeholders.
• Deep expertise with enterprise platforms including Okta, AWS, GCP, Azure, Atlassian, and Google Workspace.
• Experience with automation tools such as Workato, Boomi, MuleSoft, Ansible, and Terraform.
• Experience owning enterprise IT governance, vendor strategy, budgets, risk management, and compliance, including SOC 2, ISO 27001, and GDPR.
• Bachelor's degree in Information Technology, Computer Science, or an equivalent field, or equivalent related work experience. An advanced degree or certifications are preferred.
• Demonstrated proficiency using AI tools such as Claude, Gemini, ChatGPT, and Copilot to solve business challenges, drive measurable outcomes, or streamline workflows.
• The position is not eligible for visa sponsorship.

Leadership Profile

• Executive-level leader who sets a bold vision and develops leaders to execute with excellence.
• Hands-on builder with experience personally designing and shipping AI-powered workflows.
• Curious, practical, and informed about where AI can create business value.
• Systems thinker who connects infrastructure, automation, support, and AI into a coherent enterprise technology strategy.
• Strategic communicator who translates complex technical decisions into clear business narratives.
• Proven change leader with a track record of IT transformation.
• Outcome-oriented leader who defines measurable success and holds teams accountable for project impact, SLA performance, and business value.
• Operator who treats reliability, security, and service quality as foundational requirements.

Measures of Success

• Within the first two weeks, complete a listening tour with the C-suite, cross-functional stakeholders, and direct reports; review the IT stack and vendor commitments; and form a working hypothesis about near-term AI opportunities.
• Within 30 days, map critical gaps across Infrastructure, Integration Automation, and IT Support; identify a workflow to ship; present a preliminary IT strategy; and establish operating expectations with the team.
• Within 60 days, present a full IT strategy and AI roadmap with KPIs; implement a workflow prioritization framework; ship at least one live workflow with measurable impact; establish a vendor evaluation framework; and create a development plan based on the team's AI fluency.
• Within 90 days, ship another workflow; reduce IT Support ticket volume or resolution time through deflection or routing; redesign at least one integration automation using AI tooling with documented time savings or error reduction; and position Collibra IT as a strategic driver.

Compensation

• Base salary: $204,000–$255,000 per year.
• Not eligible for additional commission-based compensation.
• Total rewards may include bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401(k) plans, health coverage, and time off.

Work Arrangement

This is a hybrid role based in the New York City or Raleigh office. Employees are expected to work from the office at least two days each week.

Benefits

Collibra offers flexible benefits intended to support employees and their families through different needs, interests, and life events. The company is an equal opportunity employer and provides accommodations for applicants.