Sales Systems Engineer, Enterprise Operations

Details

Perplexity is scaling its enterprise business and building an API-first, Snowflake-native operating system for its go-to-market stack. This role owns the technical layer supporting the enterprise sales motion, including CPQ, account and lead scoring, data orchestration, and integrations across Salesforce, Snowflake, and other go-to-market systems.

The role involves writing SQL in Snowflake, building Salesforce flows, configuring CPQ rules, debugging Workato recipes, and developing Python scripts to resolve data issues.

Responsibilities

• Own CPQ and quote-to-cash configuration, including product catalogs, pricing rules, approval workflows, discount governance, and contract generation.
• Build and maintain account scoring, lead scoring, PLG activation scoring, and intent signal aggregation models in Snowflake.
• Push scoring data to Salesforce through reverse ETL.
• Own Polytomic, Hightouch, and Workato pipelines connecting Snowflake, Salesforce, NetSuite, Apollo, Unify, and other systems.
• Manage pipeline SLAs, monitoring, and incident response.
• Engineer Salesforce solutions using flows, validation rules, formula fields, custom objects, Apex when needed, Lightning page configuration, permission sets, and sandbox management.
• Develop API-level integrations and custom connectors when off-the-shelf solutions are insufficient.
• Build account routing logic, opportunity assignment rules, territory management, and rules-of-engagement enforcement.
• Develop Snowflake models supporting pipeline, forecast, compensation, and executive reporting.
• Partner with Analytics on the reporting visualization layer.

Requirements

• 5+ years of experience in Sales Systems, Revenue Operations Engineering, Salesforce Engineering, or Enterprise Systems at a high-growth SaaS company.
• Deep Salesforce expertise, including flows, formula fields, validation rules, custom objects, sharing models, and Apex when needed.
• Hands-on CPQ experience with Salesforce CPQ, Stripe Billing, Maxio, or a similar platform, including pricing, approvals, and quote generation.
• Strong SQL skills, including production-grade Snowflake queries and dbt-style transformation logic.
• Production experience with reverse ETL tools such as Polytomic, Hightouch, or Census.
• Experience with iPaaS tools such as Workato, Tray, or Zapier at scale.
• Comfort working with REST APIs, webhooks, and Python or JavaScript scripting.
• A bias toward building custom solutions when vendor options are insufficient.
• An operator mindset and the ability to translate seller requests into shipped fixes without requiring a project manager.

Nice to Have

• Familiarity with PLG-to-enterprise motions and scoring users into accounts.
• Experience with Apollo, Unify, Loops, Gatsby, Momentum, Floqer, or similar go-to-market tools.
• NetSuite or Metronome billing experience.
• Experience with compensation plan tools such as Everstage, CaptivateIQ, or QuotaPath.
• Background in entity resolution, deduplication, or domain enrichment.

How We Work

• Build over buy when it earns its keep.
• Snowflake is the source of truth, while Salesforce is the system of action.
• Prefer live data over polling.
• Assign accounts to real people rather than queues.
• Work directly, quickly, and with minimal process.

Success Metrics

• Within 90 days, own CPQ, scoring, and orchestration; ensure failures are not silent and sellers know whom to contact.
• Within 180 days, establish clean quote-to-cash processes, use scoring to drive routing decisions, and make Snowflake-to-Salesforce synchronization reliable.
• Within 12 months, replace two vendors with custom builds, deliver the next generation of the scoring system, and improve the seller experience.

Benefits

Full-time U.S. employees receive benefits including equity, health, dental, vision, retirement, fitness, commuter, and dependent care accounts. International employees receive benefits tailored to their region of residence. USD salary ranges apply only to U.S.-based positions; international salaries are set according to the local market.