Senior IT Systems Engineer

at Perplexity AI

📍 San Francisco, United States

USD 150,000-180,000 per year

SENIOR

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI Agentic AI Bash @ 4 Communication @ 6 Networking @ 7 Python @ 4 Security @ 7 macOS @ 7

Details

At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.

This is an early, high-impact role focused on building systems and automations that help the team move faster. The role is based in person at the San Francisco office.

Responsibilities

Use Perplexity's Computer product to build AI automations, custom skills, and IT workflows that reduce repetitive work.
Build agentic IT ticketing workflows that automatically resolve common requests.
Help establish new office buildouts as the company grows.
Procure, maintain, and administer computers, office technology, and audio/video technology.
Manage and optimize corporate software systems.
Own and improve the Mobile Device Management (MDM) setup.
Roll out and enforce strong security policies.
Automate the provisioning and management of user accounts and permissions.
Deliver fast, effective support and resolve complex problems.
Lead IT projects across endpoint management, security, and infrastructure.
Train and support staff on IT systems, both in person and remotely.

Requirements

5+ years of hands-on IT systems engineering experience.
Strong skills in macOS and Google Workspace.
Strong troubleshooting skills across MDM, Okta, and networking.
Hands-on expertise administering and automating Okta, including HRIS integrations and end-to-end user lifecycle automation using Okta Workflows.
Scripting experience with Bash or Python is highly preferred.
Solid understanding of cybersecurity fundamentals, including IAM, least privilege, encryption, and antivirus.
Experience running a ticketing system, including ITIL Problem Management and SLAs.
Track record of leading IT projects from upgrade through rollout with minimal supervision.
Clear communication skills and a genuine interest in automating away busywork.

Benefits

Full-time U.S. employees receive comprehensive benefits including equity, health, dental, vision, retirement, fitness, commuter and dependent care accounts, and more.