Senior Manager, Solutions Engineering, MSSP

Details

SentinelOne is seeking a Senior Manager, Solutions Engineering, MSSP, to lead a team of 6 to 10 Solutions Engineers across North America. The role supports MSP, MSSP, GSI/alliance, and distributor/aggregator partners and reports to the Director, Solutions Engineering (Global MSSP). The manager will own team health, growth, performance, partner adoption, relationships, and execution of Solutions Engineering strategy across the Americas.

The role requires willingness to travel up to 50 percent.

Responsibilities

• Lead the team in enabling the partner ecosystem, positioning SentinelOne technology within partner offerings, selling to partners, conducting demonstrations, delivering technical training and Proofs of Value, supporting pre- and post-sales activities, and assisting with escalations.
• Help prospective partners understand SentinelOne's benefits, explain technical features, resolve potential roadblocks, and build technical champions.
• Support the Partner Solutions Engineering team's pillars: building and enabling technical champions, practice and service development, technical sales success, and community building.
• Recruit, hire, coach, and develop Solutions Engineers across MSP, MSSP, GSI/alliance, and distributor/aggregator partner motions.
• Build career and technical growth paths and drive certification and enablement plans.
• Own regional forecasting, coverage planning, and quarterly business review reporting for the team's partner segment, working with Sales and Channel leadership on territory design.
• Identify and qualify partnership opportunities, technical objections, competitive factors, and technical blockers.
• Provide partner and end-customer feedback to Product Management.
• Support go-to-market initiatives and offerings with SentinelOne partners and oversee partner technical training plans.
• Own executive-level escalations for high-risk partners and drive cross-functional resolution with Product, Engineering, and Support.
• Participate hands-on in demonstrations and technical value engagements for complex or high-priority opportunities.

Requirements

• 10 or more years of industry experience, including 6 or more years of Sales Engineering experience.
• 3 to 5 or more years of people leadership experience, preferably managing technical or Solutions Engineering teams.
• Proven experience building and developing high-performing technical sales teams across multiple partner types.
• Experience owning forecasting, coverage planning, or business reviews for a technical team.
• Strong relationship-building skills with internal Sales and Product teams.
• Excellent technical, communication, presentation, and organizational skills, including technical demonstrations and sales value presentations for audiences ranging from architects to C-level executives.
• Previous experience as a practitioner at an MSSP, MSP, MDR, incident response partner, or SOC.
• Experience working with MSPs, MSSPs, distributors, aggregators, CSPs, channel organizations, GSIs, alliances, and strategic partners.
• Strong understanding of cybersecurity, identity security, and endpoint security solutions, including cybersecurity threats, attack vectors, malware prevention, XDR, SIEM, EDR, and cloud technologies.
• Familiarity with SIEM and other data lake solutions.
• Experience with cloud computing environments and cloud deployments, particularly security and compliance considerations.
• Knowledge of AWS, Azure, and/or GCP; Azure is a plus.
• Familiarity with containerized workloads, serverless computing, and microservices architectures.
• Ability to learn and adapt to emerging technologies, methodologies, and solutions.
• Experience managing distributed or fully remote technical teams.
• Experience with partner relationship management tooling or Salesforce is preferred.
• AWS, GCP, security certifications, CEH, SANS, OSCP, CISSP, or other security qualifications are preferred.

Benefits

• Restricted Stock Units and Employee Stock Purchase Plan.
• Flexible time off, paid company holidays, paid sick time, gender-neutral parental leave, and grandparent leave.
• Medical, dental, and vision coverage; 401(k) with company match; life and disability insurance; health and dependent care FSA; and other voluntary benefits.
• Employee Assistance Program, prepaid legal benefits, pet insurance, Cancer Care program, and global business travel medical insurance.
• Home office allowance and mobile phone reimbursement.
• Wellness coach, wellness or gym reimbursement, fertility coverage, and adoption and surrogacy reimbursement.

Compensation

The U.S. role offers on-target earnings of $232,000 to $319,000 USD, inclusive of base salary and commissions. The applicable range may vary by candidate location.