Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI
Communication @ 6
Engineering Management
Leadership @ 6
React @ 4
Ruby @ 4
Technical Leadership @ 6
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Stripe is a financial infrastructure platform for businesses. The Premium Merchant Experiences team helps Stripe businesses succeed through high-quality, contextual, and timely premium support options. The Dublin-based team is building a greenfield product with automated, AI-driven support, improved access to technical experts, and robust internal tooling for Stripe support employees.
As an early hire on the team, you will operate like a founding engineer within Stripe. You will set the team's technical strategy, mentor and grow senior engineers, drive product delivery, and uphold high standards for reliable systems.
Responsibilities
- Design, build, and operate production systems with an emphasis on extensibility, reliability, and usability.
- Write and review code regularly, setting the pace and elevating engineering standards.
- Build high-quality, end-to-end product experiences with a strong focus on user needs.
- Collaborate with cross-functional stakeholders and navigate organizational complexity with leadership support.
- Partner with Engineering Management, the Product Manager, and key company leaders to create and execute the team's long-term vision.
- Unblock the team in delivering short-term and long-term roadmaps, making trade-offs that account for business priorities, user experience, and a sustainable technical foundation.
- Improve engineering standards, tooling, and processes.
- Teach and mentor engineers to help develop the next generation of leaders at Stripe.
Requirements
Minimum Requirements
- 10+ years of professional backend or full-stack development experience, including active code writing and review.
- Experience setting and executing long-term technical strategy for a large product area.
- Ability to prioritize competing requirements and stakeholder needs while iteratively shipping product features.
- A proven track record of technical leadership, including meaningful contributions to the growth of other engineers.
- Excellent communication skills when working with technical and non-technical stakeholders.
- User empathy and a customer-centric approach to problem-solving and product development.
Preferred Qualifications
- Full-stack development experience, particularly with React and Ruby.
- A desire to continuously learn and grow as an engineer while shipping impactful work.
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