Technical Product Manager – Data Quality Platform (For Independent Contractors)

Details

At Booking.com, data drives business decisions and supports products, platforms, and processes that help partners and travellers experience the world with less friction.

Within Finance, Partner Master Data is critical for billing, partner payouts, tax reporting, compliance, and operational continuity. Booking.com is building a Data Quality Platform to help teams detect, prioritize, route, and resolve partner master data issues across systems such as Partner Extranet, Data Lake, SAP S/4, and related finance platforms. The platform is expected to support triage worklists, business-impact-based prioritization, error-code mapping, resolution paths, alerts, Jira integration, Slack notifications, and future ServiceNow integration.

The Technical Product Manager will drive delivery of the platform from discovery through MVP and phased rollout. The role will work closely with Finance Master Data, Data Governance, Billing Operations, Payment Operations, SAP, Extranet, engineering, and finance leadership stakeholders to convert business problems into product capabilities, functional specifications, technical requirements, Jira-ready backlog items, and measurable outcomes.

Responsibilities

• Own and maintain the Data Quality Platform roadmap, backlog, MVP scope, release priorities, and delivery plan.
• Translate business problems into product capabilities, functional specifications, user stories, acceptance criteria, and Jira-ready requirements.
• Act as the bridge between business teams, data owners, system owners, engineering, UX, and leadership stakeholders.
• Define how the platform should detect, group, prioritize, route, and track data quality and operational issues across systems.
• Create requirements for triage worklists, issue detail views, drill-downs, case management, owner assignment, status tracking, and closure reporting.
• Define issue prioritization logic based on business impact, operational risk, affected volume, ageing, SLA breach, regulatory sensitivity, and process criticality.
• Translate system errors, data exceptions, and operational failures into issue patterns, resolution paths, action steps, ownership rules, alerting logic, and escalation paths.
• Support solution design for platform foundations such as data ingestion, reconciliation logic, reference data, workflow integrations, reporting, and access control.
• Define expected behaviour for integrations with enterprise tools such as Jira, Slack, service-management platforms, reporting tools, and downstream operational systems.
• Support workshops, technical discovery, backlog refinement, UAT, defect triage, business sign-off, release readiness, and documentation of key product decisions.

Requirements

• Minimum 6 years of experience as a Technical Product Manager, Product Owner, Business Systems Analyst, Data Product Manager, Functional Consultant, or in a similar enterprise platform delivery role.
• Strong experience owning product backlogs, roadmaps, user stories, acceptance criteria, release scope, and delivery priorities.
• Strong experience creating functional specifications, process flows, data mapping documents, technical requirements, and UAT scenarios.
• Good understanding of data quality, master data management, exception management, reconciliation, operational controls, or data governance.
• Ability to understand cross-system data flows and explain how upstream data issues can create downstream business, financial, or operational impact.
• Experience working with enterprise systems, APIs, data pipelines, workflow tools, ticketing systems, reporting platforms, or integration platforms.
• Strong ability to convert technical errors, data issues, and system behaviours into business-readable issue descriptions, action steps, and resolution paths.
• Ability to work closely with engineering and UX teams to clarify requirements, validate solution design, and ensure the product supports real operational needs.
• Experience supporting UAT, defect triage, release readiness, business sign-off, and post-release feedback.
• Strong analytical, documentation, communication, and stakeholder management skills, with a structured, collaborative, and results-oriented mindset.
• Experience with finance, ERP, billing, invoicing, payouts, collections, tax reporting, partner lifecycle, or master data processes is preferred.
• Experience with SAP S/4HANA, integrations, Jira, Slack, ServiceNow, Tableau, or similar platforms is a plus.
• Basic SQL knowledge or the ability to review data extracts, reconciliation outputs, and data quality rules is preferred.
• Experience in regulated, audit-sensitive, or SOX-controlled finance environments is a plus.
• Experience working with distributed engineering or delivery teams across Amsterdam, India, and other locations is preferred.