Technical Program Manager, Core Infrastructure

at Stripe

📍 United States
📍 South San Francisco, United States
📍 Seattle, United States

USD 128,200-192,400 per year

MIDDLE

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 3 Communication @ 6 Debugging @ 3 Distributed Systems @ 3 Leadership @ 3 Networking @ 3 SQL @ 3 Software Development @ 3

Details

Stripe is a financial infrastructure platform for businesses. The Infrastructure team provides efficient and optimized infrastructure for building secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential.

Responsibilities

Work with teams across the organization to understand infrastructure pain points, identify common ideas, and create solutions spanning multiple domains.
Define and produce high-quality written proposals, communications, and documentation.
Execute technical programs requiring deep systems and engineering-level knowledge.
Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to conclusion.
Help shape technical design, predict technical roadblocks, and identify trade-offs in collaboration with engineers.
Develop, implement, and iterate on program management techniques, frameworks, and KPIs with well-defined success criteria.
Elevate engineering teams' execution capabilities and train them to improve delivery where needed.
Influence peers and stakeholders and build consensus while dealing with ambiguity.
Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
Create widely circulated plans that drive consistency, clarity, and alignment across teams.
Operationalize and execute critical cross-functional programs spanning Developer Infrastructure, Core Infrastructure, and Service Infrastructure organizations.

Requirements

5+ years of software engineering, systems engineering, or technical program management experience.
Experience with core infrastructure, including databases, cloud compute, networking, and services.
Understanding of distributed systems and cloud architecture.
Excellent problem-solving skills, including the ability to digest complex information, distill it, and make recommendations and proposals.
Track record of providing program management throughout all phases of software development, from kickoff to launch, including critical thinking, challenging norms, and thought leadership.
Very strong written and verbal communication skills, with the ability to build relationships with stakeholders, teams, and senior leaders.
Experience driving internal and external process improvements across multiple teams and functions.
Ability to operate autonomously and rapidly and lead large-scale efforts across multiple teams and functions, with stakeholders in different disciplines and time zones.

Preferred Qualifications

Knowledge of software architecture, systems design, and service-oriented architecture.
Comfort working in a fast-changing environment as the AI tool chain evolves.
Comfort working with geographically distributed teams.
Background in technical program management in software infrastructure.
Understanding of cloud infrastructure across compute, networking, databases, and service frameworks.
Experience writing and debugging SQL.