Solutions Architect (Greater China)

Details

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

The Solutions Architecture Team partners with users to realize their full potential through the adoption of prescriptive solutions that drive growth and success. The team works with founders, C-level executives, finance leaders, product design and engineering teams at large global brands and platforms building financial services solutions with Stripe. It works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, Product, and Engineering teams to develop and execute account strategy.

Responsibilities

• Execute technical discovery, including in-depth business analysis and research on customer operations, industry dynamics, and competitive landscapes.
• Lead strategic engagements and guide users through structured discovery processes aligned with business priorities.
• Design technically sound solutions and communicate proposals through executive briefings, readouts, presentations, and solution demonstrations.
• Identify and articulate expansion opportunities across global markets and business units, including new capabilities and local payment methods.
• Act as the voice of the customer within Stripe’s product and engineering teams by capturing and championing customer insights and requirements.
• Serve as the technical counterpoint to sales executives, providing technical insight and designing robust solutions for prospective and existing platform users.
• Create and deliver technical demonstrations that show how Stripe’s platform solves specific business problems and delivers value to customers and their users.

Requirements

• 7+ years of experience in a similar customer-facing engineering role, such as sales engineer, presales solution consultant, or solutions architect for a global software enterprise.
• Strong verbal and written communication skills in English and Mandarin to work with enterprise Chinese merchants based in China.
• Executive engagement skills and presence, with the ability to establish relationships with key decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence proposing and leading customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• Experience writing code in Ruby, Python, JavaScript, Java, Go, or another primary deployment language is a plus.
• Outstanding spoken and written communication and presentation skills, with confidence explaining complex concepts to technical and non-technical audiences.
• Ability to operate independently in an ambiguous, fast-paced environment.
• Ownership mindset and passion for driving change in a constantly evolving environment.
• Ability to travel according to business needs.

Preferred Qualifications

• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Prior consulting experience.
• Experience at a growth-stage internet or software company.