Technical Solutions Engineer

at Stripe

📍 United States

USD 134,600-201,800 per year

MIDDLE

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Android Go Java Kotlin LLM Node.js Objective-C PHP Python React Ruby Slack Software Development @ 5 Swift

Details

Stripe is a financial infrastructure platform for businesses. The Technical Solutions Engineering team supports developer-users, champions developer experience, and helps developers launch and grow businesses on Stripe.

Responsibilities

Communicate with external developers and help them build applications against Stripe’s infrastructure using programming languages and technologies including Java, Python, Ruby, PHP, Go, Node.js, .NET, React.js, React Native, Swift, Objective-C, Kotlin, and Java for Android.
Unblock developers with complex integration challenges through email, ticketing software, internal issue trackers, community platforms such as Stack Overflow, and real-time chat tools such as Slack and Discord.
Develop and maintain internal and external documentation, examples, integration demos, and code snippets demonstrating Stripe infrastructure usage patterns.
Identify friction points for developers and collaborate with engineering teams to improve Stripe products. Participate in planning sessions, design reviews, and development meetings.
Develop and maintain internal support tooling for Technical Solutions Engineering and Stripe Support, such as a retrieval-augmented-generation LLM-based Copilot tool or the Invoice Explainer Admin tool.
Act as an internal developer advocate and educational resource by assembling training for non-developers and responding to product integration questions in real time.

Requirements

At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences.
Experience explaining technical concepts and the ability to explain how Stripe works to technical and non-technical audiences.
Ability to write clean code in multiple programming languages and read code that may not be well written.
Ability to help users during working hours in the relevant region. Weekend coverage may occasionally be required for monitoring or supporting critical infrastructure.
Strong writing skills.
General software engineering skills and the ability to learn new languages and frameworks.
Experience teaching or coaching developers is preferred.
Comfort working autonomously with limited supervision is preferred.
A degree in Computer Science, Software Engineering, Computer Engineering, or a related analytical field is preferred.

This role is remote but requires candidates to be located in the Mountain or Pacific time zones.