Technical Specialist, Claude Code

at Anthropic

📍 London, United Kingdom

GBP 180,000-225,000 per year

MIDDLE

✅ Hybrid

✅ Visa Sponsorship

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 3 API Claude Code @ 3 LLM @ 3 Security @ 3

Details

Anthropic is hiring a hands-on technical specialist to help customers adopt Claude and Claude Code in their organizations. This post-sale role partners with Customer Success Managers, Applied AI, Support, Field Deployment Engineers, security specialists, Product Support, Engineering, and Sales. The role involves building software, leading technical customer engagements, supporting enterprise deployments, and teaching users how to use AI effectively and responsibly.

Responsibilities

Lead customer-facing technical engagements across onboarding workshops, developer hackathons, live troubleshooting, executive security reviews, and adoption sessions.
Build and ship working software, including Claude Code plugins, agents, sub-agents, MCP integrations, and Cowork skills, for customer deliverables and reusable field assets.
Drive adoption of Claude Code features such as sub-agents, skills, hooks, MCP, headless mode, and managed settings.
Turn new product capabilities into field-ready demos and guides.
Own enterprise deployment and identity discussions involving SSO using SAML and OIDC, SCIM provisioning, role and seat management, spend limits, sandbox design, and permissions.
Advise customers running production workloads on the Anthropic API, Amazon Bedrock, and Google Vertex in partnership with Applied AI.
Design and deliver enablement for audiences ranging from senior staff engineers to business users new to AI.
Develop customer champions who can continue driving adoption.
Represent Anthropic at customer all-hands meetings and builder events.
Bring structured customer feedback to the Claude Code and Cowork product teams.
Travel regularly for on-site customer engagements.

Requirements

Experience shipping real software and making sound engineering decisions.
Hands-on experience with Claude Code or comparable AI coding tools.
Ability to communicate technical concepts to senior developers, IT and security leaders, and non-technical stakeholders.
Ability to troubleshoot and develop solutions in ambiguous, live customer situations.
Hands-on experience building with large language models and understanding how they should be used responsibly and effectively.
Bachelor’s degree or an equivalent combination of education, training, and experience. The field of study must be relevant to the role through coursework, training, or professional experience.

Nice To Have

Experience with enterprise identity systems and protocols, including SAML, OIDC, and SCIM, across Okta, Entra ID, Ping, or Google Workspace.
Experience with security reviews and standards such as SOC 2, ISO 27001, HIPAA, or FedRAMP.
Experience supporting Amazon Bedrock, Google Vertex, or multi-cloud LLM deployments.
Experience with regulated customers in financial services, healthcare, or the public sector.
Experience delivering alongside SI or GSI partners.
A record of public technical communication through videos, blogs, talks, workshops, courses, writing, or seminars.
Experience in pre-sales solutions, post-sales, support, implementation, or technical account roles.

Compensation

The annual salary range is £180,000–£225,000 GBP.

Work Arrangement

The role is based in London, United Kingdom. Anthropic expects staff to work from an office at least 25% of the time, and the GTM team is regularly in the office two to three days per week.

Visa Sponsorship

Anthropic sponsors visas and will make reasonable efforts to support visa applications when an offer is made, although sponsorship may not be available for every role or candidate.