AI Deployment Engineer, Enterprise

Details

OpenAI’s AI Deployment Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. The team works with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale successful deployments. Enterprise deployments involve complex architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change.

As an Enterprise AI Deployment Engineer, you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine technical judgment, hands-on engineering, and customer leadership to take ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness.

The role is based in the San Francisco or New York City office. OpenAI uses a hybrid work model requiring three days in the office per week.

Responsibilities

• Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
• Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
• Build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
• Make technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
• Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
• Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
• Partner with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams.
• Translate deployment experience into high-signal product feedback.
• Create reusable architectures, tooling, playbooks, and technical guidance for future enterprise deployments.

Requirements

• Demonstrated experience designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production.
• Relevant backgrounds may include applied AI or machine-learning engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
• Substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
• High proficiency in Python and comfort working across an AI application stack.
• Experience with JavaScript, TypeScript, or another relevant language is valuable.
• Understanding of systematic AI evaluation using representative data, graders, production signals, and human judgment.
• Experience with enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
• Ability to connect technical decisions to customer workflows, adoption, and measurable business outcomes.
• Ability to communicate clearly and credibly with hands-on engineers, technical leaders, security teams, product leaders, and executives.
• High agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
• Ability to learn quickly, challenge assumptions constructively, and collaborate with humility.
• Experience in a particular industry or with OpenAI products is not required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.