Applied AI Architect, Industries

Details

As a member of the Applied AI team, you will serve as a pre-sales architect and trusted technical advisor to large enterprises. You will help customers understand the value of Claude and develop strategies to integrate and deploy it within their technology stacks. The role combines deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining high standards for safety and reliability.

You will work closely with Sales, Product, and Engineering teams, guiding customers from technical discovery and initial evaluation through successful deployment. You will help customers understand Claude's capabilities, develop evaluation frameworks, and design scalable architectures that maximize the value of Anthropic's AI systems.

Responsibilities

• Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives and technical implementation.
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with the Claude API and Claude for Work.
• Create and deliver technical content for diverse audiences, ranging from engineering and development teams to business-focused executive stakeholders.
• Guide technical architecture decisions and help customers integrate Claude into their existing technology stacks.
• Help customers develop evaluation frameworks to measure Claude's performance for specific use cases.
• Identify common integration patterns and contribute insights to Product and Engineering teams.
• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Native or C1 German proficiency and fluent English.
• Experience working with enterprise customers and navigating complex buying cycles involving multiple stakeholders.
• Ability to build relationships and communicate technical concepts to C-suite executives, engineering teams, IT teams, and other stakeholders.
• Strong technical communication skills, including the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Comfortable working with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Ability to collaborate across organizations, work through trade-offs, and balance competing priorities.
• Interest in teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills.
• Passion for using technology in safe and beneficial ways to advance safe AI systems.
• A bachelor's degree or equivalent combination of education, training, and experience. The field of study should be relevant to the role through coursework, training, or professional experience.

Compensation

• Annual salary: £165,000–£190,000 GBP.

Working Policy

• Hybrid work policy: Staff are expected to work from one of Anthropic's offices at least 25% of the time, although some roles may require more office time.
• Applications are reviewed on a rolling basis.
• Anthropic sponsors visas and makes reasonable efforts to support visa applications, with assistance from an immigration lawyer.