Business Systems Analyst

at Anthropic

📍 London, United Kingdom

GBP 130,000-165,000 per year

MIDDLE

✅ Hybrid

✅ Visa Sponsorship

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 3 API @ 3 Agile @ 3 BI Communication @ 3 Project Management @ 3 Reporting @ 3 SQL @ 3 iPaaS @ 3

Details

As a Business Systems Analyst on Anthropic's BizTech team, you will bridge business needs and technical solutions by translating complex requirements into technical specifications and architectural decisions. You will configure, implement, and maintain business systems that support operational excellence and scale with the organization's growth. The role involves close collaboration with technical and business stakeholders, systems configuration, process improvement, integrations, testing, documentation, and end-user support.

Responsibilities

Drive end-to-end delivery of technical projects from conception through launch.
Configure and customize business systems, including user permissions, workflows, and integrations.
Manage technical vendor evaluation for business applications, including contract negotiations, service-level agreements, and vendor performance assessment.
Create and maintain system documentation, process flows, user guides, configuration specifications, and technical documentation.
Lead knowledge management initiatives.
Own technical risk assessment and mitigation strategies.
Analyze business processes and identify opportunities for automation and optimization.
Translate complex technical concepts into user-friendly language for business users.
Conduct system testing, validation, and user acceptance testing.
Provide ongoing support and training to end users.
Monitor system performance and usage metrics.
Collaborate with cross-functional teams to integrate business systems with other platforms.
Stay current with emerging technologies and business systems management best practices.

Requirements

5+ years of experience as a Business Systems Analyst or in a similar role within a technology-focused environment.
Strong analytical and problem-solving skills.
Experience configuring and customizing business applications.
Requirements gathering and translation of business needs into technical specifications.
Strong documentation skills and exceptional attention to detail.
Experience managing vendor relationships and evaluating technology solutions.
Effective communication skills and the ability to work with technical and non-technical stakeholders.
Ability to work in a fast-paced environment with changing priorities.
Experience with API integrations and iPaaS solutions.
Passion for process improvement and automation.
Ability to manage multiple projects independently.
Interest in contributing to AI safety.

Additional Qualifications

Experience with enterprise-level business systems.
Knowledge of database management and SQL.
Experience with Agile, Scrum, or other project management methodologies.
Relevant business systems or project management certifications.
Experience with business intelligence and reporting tools.
Experience in high-growth startup environments.
Knowledge of ITIL or other IT service management frameworks.
Experience implementing knowledge management systems or intranets.
Bachelor's degree or an equivalent combination of education, training, and experience in a relevant field.

Compensation

Annual salary: £130,000–£165,000 GBP.

Work Policy and Visa Support

Hybrid policy: Staff are expected to work from one of Anthropic's offices at least 25% of the time, with some roles requiring more office time.
Anthropic sponsors visas where possible and makes reasonable efforts to support visa applications, with assistance from an immigration lawyer.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office space for collaboration.