Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI @ 3
ChatGPT @ 3
Communication @ 8
Marketing @ 3
Project Management @ 6
Prompt Engineering @ 3
Security @ 2
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Responsibilities
- Manage our Win/Loss program in partnership with a third-party interview vendor, owning the overall program cadence, scope, and quality of deal coverage across Endpoint, Identity, and MDR segments.
- Analyze and synthesize interview findings from the vendor into clear competitive themes, patterns, and deal-level insights, going beyond data delivery to surface the "so what" for the business.
- Translate Win/Loss themes into sales plays in close partnership with the Sales Enablement team, ensuring insights drive concrete changes in how sellers handle objections, position against competitors, and navigate common deal scenarios.
- Deliver regular Win/Loss reporting to Sales leadership, Product, and Marketing, with clear trend analysis and competitive exposure signals that inform both tactical and strategic decisions.
- Build and maintain AI-assisted research and analysis workflows using Claude and other tools, reducing the manual lift of competitive monitoring and insight generation.
- Develop reusable prompt frameworks for tasks such as competitor webpage differentiation analysis, product announcement summarization, and battlecard content generation.
- Document and iterate on workflow templates so that CI outputs are scalable, repeatable, and available to cross-functional teams without requiring significant analyst time.
- Stay current on AI tooling relevant to competitive intelligence and proactively surface workflow improvements to the team.
- Own battlecard development as a core deliverable, maintaining a library that is current, accurate, and structured for how sellers actually use them in the field. This includes knowing when to update, when to rebuild, and how to translate positioning into language that lands in a live conversation.
- Act as a real-time competitive resource for Sales and Sales Engineering during active deals, providing fast, high-quality analysis on demand.
- Deliver competitive training and enablement sessions, keeping field teams sharp on the evolving landscape.
- Serve as the human in the loop for AI-assisted content development. You will use Claude and other tools to accelerate first drafts, research synthesis, and content updates, but you own the editorial judgment: what goes in, what gets cut, and whether the output is actually ready for the field.
- Monitor the competitive landscape across key vendors, tracking product releases, pricing shifts, messaging changes, and go-to-market movements.
- Synthesize signals from multiple sources, including analyst reports, earnings calls, social channels, customer conversations, and industry events, into clear, prioritized intelligence.
- Contribute to and maintain a centralized intelligence repository that is accurate, accessible, and structured for reuse.
- Partner with Product Marketing to align competitive positioning with broader messaging and campaigns.
- Collaborate with Product Management to surface competitive gaps and inform roadmap conversations.
- Work across Marketing, Channel, and Partner teams to ensure competitive intelligence is embedded in external-facing programs where applicable.
Requirements
- 2+ years of experience in competitive intelligence, product marketing, strategy, or a related field, preferably within cybersecurity or enterprise SaaS.
- Experience with or genuine interest in building a Win/Loss program.
- Hands-on experience using AI tools (Claude, ChatGPT, Gemini, or similar) to accelerate research, synthesize information, and create structured outputs, including prompt engineering.
- Strong project management skills; ability to run multiple concurrent workstreams, maintain quality, and consistently hit deadlines.
- Exceptional written communication skills; deliverables that are clear, concise, and structured for the audience.
- A natural sense of curiosity; competitive intelligence as a discipline.
- Ability to work cross-functionally and earn trust with Sales, Product, and Marketing stakeholders.
- Comfort operating in ambiguity; ability to frame incomplete information clearly and flag what is known versus inferred.
- Familiarity with cybersecurity concepts (EDR, XDR, MDR, identity security) is a plus, but not required; aptitude to learn the domain quickly is required.
- Bachelor's degree in a relevant field, or equivalent professional experience.
Benefits
Equity & Rewards
- Restricted Stock Units (RSUs)
- Employee Stock Purchase Plan (ESPP)
Time Off & Wellbeing
- Flexible time off
- Paid company holidays and paid sick time
- Gender-neutral parental leave
- Grandparent leave
Insurance & Financial Security
- Medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Life and disability insurance
- Health and dependent care FSA
- Voluntary benefits (hospital, accident, critical illness)
- Employee Assistance Program (EAP)
- ARAG pre-paid legal
- Nationwide pet insurance
- Cancer Care program
- Global business travel medical insurance
Work Perks & Flexibility
- Home office allowance
- Mobile phone reimbursement
Wellness & Lifestyle
- Wellness coach
- Wellness/gym reimbursement
- Fertility coverage
- Adoption & surrogacy reimbursement
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