Professional Services Project Manager

📍 United States

USD 132,000-165,000 per year

MIDDLE

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Agile @ 1 Communication @ 6 Leadership @ 3 Project Management @ 5 Security

Act as a primary point of contact, fostering trust and rapport with the client while driving adoption and consumption of SentinelOne products post-sales.
Guide each engagement from initial scope definition and kickoff through detailed planning, execution, and closure, ensuring all objectives are met.
Translate customer priorities and technical requirements into actionable, measurable project deliverables and success criteria.
Proactively identify, assess, and mitigate project risks, and negotiate resolutions for complex issues.
Deliver regular, transparent updates on project status and key metrics to clients and internal stakeholders, and identify process gaps to implement SOPs for delivery efficiency.

Over 5 years in a client-facing Project Management/Service Delivery role within Professional Services, with a proven track record managing complex technical projects, preferably SIEM implementations and migrations.
Experience with cybersecurity solutions (EDR, XDR, SOAR) is highly desirable, along with solid grounding in project management methodologies (Agile, Scrum, Waterfall); PMP or PRINCE2 is a strong plus.
Ability to translate complex technical concepts for technical and non-technical stakeholders alike.
Exceptional communication, negotiation, and conflict resolution skills, with strong organizational ability across multiple simultaneous projects.
Proactive, accountable problem-solver with leadership qualities and the ability to guide and mentor delivery teams in a fast-paced environment.