CRO Manager

Details

Join the team behind Threat Protection Pro, the NordLynx protocol, and the NordVPN service to help improve online security, privacy, and data control for millions of users.

Responsibilities

• Own and manage the full experimentation lifecycle, from idea intake and prioritization through launch, analysis, and documentation.
• Coordinate cross-functional stakeholders, including analysts, developers, designers, researchers, copywriters, and QA specialists.
• Act as project manager for experimentation initiatives by defining scope and timelines, managing dependencies, identifying and mitigating risks, and ensuring experiments launch on schedule.
• Analyze user behavior using qualitative and quantitative data sources and identify opportunities to improve conversion rate, billings, retention, and refunds.
• Create and execute testable, data-driven hypotheses and A/B tests for mobile user journeys, including onboarding, paywalls, pricing, and checkout flows.
• Monitor mobile funnels, paywalls, and acquisition channels to identify actionable insights, problems, and opportunities.
• Apply an iterative optimization approach based on established patterns while adapting to changing priorities and business needs.
• Analyze experiment data, explain the reasons behind results, and provide actionable insights to improve user experience, conversion rates, and other relevant metrics.
• Communicate experiment results, learnings, and next steps clearly to stakeholders and leadership.
• Maintain a well-documented experimentation knowledge base.

Requirements

• 3+ years of hands-on experience in A/B testing or experimentation, ideally with iOS or Android applications or mobile web.
• Strong project management skills, including the ability to plan, prioritize, and deliver multiple concurrent initiatives in cross-functional environments.
• Familiarity with Agile, Jira, and Confluence is a plus.
• Adaptability and ownership, with the ability to switch between strategic planning and hands-on execution in a fast-paced, iterative optimization environment.
• Knowledge of statistics related to A/B testing, including sample sizes, statistical significance, and marketing funnels.
• Excellent communication and stakeholder management skills.
• Familiarity with application development processes and release cycles.
• Hands-on experience with Firebase, Figma, Jira, and Looker.

Benefits

• Online and in-person training programs, access to Coursera and Skillshare, mentorship, and internal career opportunities.
• Additional vacation days, sick leave, special-occasion leave, and parenting-related days off.
• Premium private health insurance, available in Lithuania and Poland.
• Free subscriptions to Calm, Headspace, and Mindletic, plus resilience and mindfulness training and mental health events.
• In-house gyms, Multisport and Urban Sport cards, online workouts, group mobility sessions, fitness guidance, and individual consultations.
• Company workations abroad.
• The opportunity to work from different locations.
• Gifts for birthdays, work anniversaries, weddings, and new family members.
• Summer camps for children and flexible working arrangements for parents.
• Team-building activities and company events.
• Access to the Vilnius headquarters, including silent rooms, gyms, a game room, music room, and coffee bar.