Data Center Technician

Details

Groq is building a global cloud platform for AI inference, powered by its LPU technology. This role supports the data center infrastructure that powers Groq’s AI inference cloud.

Responsibilities

• Serve as a Directly Responsible Individual (DRI) for daily data center operations.
• Receive, unpack, move, and install servers and other equipment on the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Maintain accurate inventory and asset accountability for data center equipment.
• Troubleshoot and resolve technical issues involving racks, nodes, cabling, and hardware failures.
• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
• Create, update, and resolve tickets in Groq’s ticketing system.
• Participate in an on-call rotation supporting 24/7 data center operations.
• Execute final testing and sign-off for newly built racks.
• Partner with cross-functional teams on data center upgrades, deployments, and expansions.
• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
• Follow data center standards, policies, and procedures while maintaining reliability and operational consistency.
• Travel up to 10% of the time.

Requirements

• At least 2 years of experience in data center operations or a related field.
• Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.
• Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.
• Intermediate Linux skills and comfort working from the command line.
• Advanced fiber optic cabling skills.
• Experience with scripting languages such as Python or Bash.
• Experience with data center management software such as DCIM or BMS.
• Familiarity with virtualization and container orchestration technologies, including Kubernetes.
• Strong troubleshooting, problem-solving, and analytical skills.
• Attention to detail and the ability to maintain accurate operational and asset records.
• Ability to prioritize and execute effectively in a fast-paced operational environment.
• Strong communication and collaboration skills.
• Curiosity and motivation to continuously improve knowledge of data center infrastructure and operations.
• Familiarity with tools such as MacBooks, Slack, and Google Workspace.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Candidates for U.S. roles must meet applicable U.S. export control eligibility requirements, including qualifying as a U.S. Person or being eligible for an applicable export license.

Benefits

• Total Cash compensation includes potential bonus value directly in base pay.
• Long-Term Incentive (LTI) Program.
• Employee benefits suite.
• Equal opportunity employment and reasonable accommodation support.

The total cash salary range for this position is $40 per hour for candidates located in the United States. Individual placement depends on geographic location, experience, skills, and alignment with internal compensation standards. International compensation varies based on local market dynamics.