Data Center Technician

Details

Install, configure, maintain, and support the data center infrastructure powering Groq’s AI inference cloud. This role owns hands-on daily operations within the data center and helps ensure compute and network infrastructure operates reliably and is ready to scale.

Responsibilities

• Receive, unpack, move, and install servers and other equipment on the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Maintain accurate inventory and asset accountability for data center equipment.
• Troubleshoot and resolve technical issues involving racks, nodes, cabling, and hardware failures.
• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.
• Create, update, and resolve tickets in Groq’s ticketing system.
• Participate in an on-call rotation supporting 24/7 data center operations.
• Execute final testing and sign-off for newly built racks.
• Partner with cross-functional teams on data center upgrades, deployments, and expansions.
• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.
• Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.

Requirements

• 2+ years of experience in data center operations or a related field.
• Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.
• Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.
• Intermediate Linux skills and comfort working from the command line.
• Advanced fiber optic cabling skills.
• Experience with scripting languages such as Python or Bash.
• Experience with data center management software, such as DCIM or BMS.
• Familiarity with virtualization and container orchestration technologies, including Kubernetes.
• Strong troubleshooting, problem-solving, and analytical skills.
• Detail-oriented, with the ability to maintain accurate operational and asset records.
• Ability to prioritize and execute effectively in a fast-paced operational environment.
• Strong communication and collaboration skills.
• Curiosity and motivation to continuously improve knowledge of data center infrastructure and operations.
• Familiarity with tools such as MacBooks, Slack, and Google Workspace.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Ability to travel up to 10% of the time.
• U.S. candidates must meet applicable export-control eligibility requirements, including qualifying as a U.S. Person or being eligible for an applicable export license.

Compensation

The total cash salary range is $40 per hour, inclusive of potential bonus value. Individual placement depends on geographic location, experience, skills, and alignment with internal compensation standards. Compensation for international candidates varies according to local market conditions. Groq also offers a Long-Term Incentive (LTI) Program and employee benefits.

Benefits

• Long-Term Incentive (LTI) Program.
• Robust employee benefits suite.
• Equal opportunity employment and reasonable accommodation support.