Engineering Manager, Billing Collections

at Stripe

📍 United States
📍 South San Francisco, United States
📍 Seattle, United States

USD 236,000-354,000 per year

SENIOR

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Distributed Systems @ 6 Engineering Management @ 6 Payments Software Development @ 7

Details

Stripe is a financial infrastructure platform for businesses. The Billing Collections team builds systems that turn invoices into successful, dependable revenue outcomes. It develops foundational capabilities that help businesses collect payments across diverse customer relationships, payment methods, and markets, while adapting intelligently when collection does not go as planned.

Responsibilities

Lead a team responsible for the core architecture needed to enable billing collection.
Own the technical strategy and roadmap for billing collection.
Drive operational excellence across billing infrastructure systems.
Hire and develop engineers as the team expands into new scope.
Partner with stakeholders across organizations to deliver billing solutions.
Work backwards from internal and external customer needs to define priorities and scope.
Define and uphold engineering standards across a team owning business-critical billing infrastructure.

Requirements

Minimum Requirements

4+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale.
8+ years of full-time software development experience.
Track record of leading engineering teams responsible for high-traffic, low-latency, and extensible systems.
Deep user empathy with a history of working backwards from internal and external customer needs.
Proven ability to drive rigorous decision-making and build strong partnerships across teams.
Ability to handle ambiguity, creatively solve complex challenges, and execute on competing high-impact priorities.
Demonstrated focus on system reliability, operational health, and incident response.

Preferred Qualifications

Experience building and leading distributed teams across multiple locations and time zones.
Track record of delivering shared infrastructure across multiple business units.
Background in billing, metering, or large-scale distributed systems.
Experience with payment mandates, recurring payment authorization, or related payment infrastructure.