Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
API @ 3
Algorithms @ 6
CI/CD
Data Structures @ 6
Debugging @ 3
Go @ 3
Java @ 3
Mentoring @ 3
Payments @ 3
SQL @ 6
Security @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Stripe's Professional Services team works with strategic users to provide technical expertise, refine solution design, and build robust integrations with Stripe. This role combines technical execution and strategic advisory, helping enterprises design and implement complex integrations with Stripe's payments and financial infrastructure platform.
Responsibilities
- Plan and execute integration engineering end to end, from high-level architecture through code implementation.
- Conduct discovery sessions, analyze use cases, and guide users through high-complexity integrations.
- Serve as the primary ongoing technical point of contact for large users' and partners' technical teams.
- Resolve integration issues and own escalations for operational issues and priority requests.
- Lead strategic technical conversations, explaining Stripe from both a product feature and API architecture perspective.
- Manage user expectations regarding timelines and product changes.
- Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes.
- Work with Product and Engineering to surface potential enhancements and new features based on field feedback.
- Provide technical support and debugging by inspecting the Stripe codebase, testing functionality, building proof-of-concept integrations, creating user-specific test plans, and answering technical questions.
- Lead hands-on keyboard implementations where required, providing feedback on coding practices, CI/CD, and software architecture.
- Review and optimize existing user integrations to improve performance, reliability, and efficiency.
- Build tools and analytics, including dashboards, queries, and custom data reports, to support user business reviews and operational needs.
- Develop reusable processes and shared knowledge for the broader Professional Services team.
Requirements
Minimum Requirements
- 4+ years of experience in software engineering or integration engineering.
- Ability to write and debug code in Go, Java, C/C++, or similar languages.
- Experience with code-level debugging of both Stripe and user code.
- Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms.
- Understanding of the payments domain and API security principles.
- Ability to lead technical conversations and explain Stripe's product features and API architecture clearly.
- User-first mindset and the ability to map business requirements to reliable technical solutions.
- Confidence engaging with users and leading strategic technical discussions.
Preferred Qualifications
- Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering.
- Experience mentoring engineers or guiding technical teams through complex implementations.
- Experience applying structured methodologies to ensure consistency and repeatability across engagements.
- Strong technical writing skills, including documenting complex integration guidance and processes.
- Ability to navigate and resolve ambiguous, open-ended technical problems independently and collaboratively.
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