Strategic Programs Lead, New Markets

Details

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

The Risk Program Management Office sits at the intersection of Operations, Go-To-Market (GTM), and Risk Compliance teams. Its mission is to help users meet evolving compliance standards in a complex regulatory environment by coordinating cross-functional stakeholders across Operations, Product, Engineering, GTM, and other teams.

The team is expanding into new markets as part of one of Stripe's strategic priorities. This work is new, fast-moving, and high-ambiguity, involving high-impact projects on a global scale and programs at the intersection of compliance, strategy, and execution.

Responsibilities

New Markets Program Management

• Own end-to-end program management for new markets across Stripe's roadmap, focusing on the APAC region.
• Drive operational readiness across workstreams, track milestones, surface risks, and unblock dependencies.
• Navigate high ambiguity in a zero-to-one environment by determining the appropriate approach where no playbook exists.
• Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio of markets.

Cross-Functional Leadership

• Represent the team in senior-level conversations across Stripe with strong judgment and accountability.
• Coordinate across Risk teams, including Operations, Product, Engineering, Strategy, and others, to ensure alignment and execution.
• Partner with stakeholders to maintain momentum across a fast-moving roadmap.
• Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership throughout execution.

Operations

• Identify operational impact, conduct gap assessments, and address other operational considerations for launching in new markets.
• Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution.
• Maintain high operational rigor and execution discipline.

Requirements

Minimum Requirements

• 8+ years of experience in a high-performance environment managing complex, cross-functional programs or initiatives.
• Demonstrated ability to operate in ambiguity and build from zero to one, with a track record of determining the right approach when no playbook exists.
• Strong program management skills, including tracking and driving multi-workstream initiatives, surfacing risks early, and keeping stakeholders aligned.
• Strong cross-functional leadership experience aligning Product, Engineering, GTM, and Operations teams toward shared goals.
• Exceptional written and verbal communication skills, including the ability to write concise one-pagers and present credibly to senior audiences.
• AI fluency, including active use of AI tools to accelerate work and the ability to clearly explain how and where they are applied.
• Experience working across global teams and time zones, including flexibility to join calls outside standard Singapore business hours as needed.

Preferred Qualifications

• Experience with international expansion, market entry, regulatory, or licensing programs.
• Prior experience at a technology company; fintech or payments experience is a plus.