Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 4
Security @ 4
Machine Learning @ 4
Leadership @ 4
Communication @ 6
Prioritization @ 6
Product Management @ 4
Reporting @ 4
Compliance @ 4
AI @ 7
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
We're looking for a Head of Competitive Intelligence to build and lead a world-class competitive intelligence function. This person will transform market signals into strategic advantage by developing the frameworks, analysis, and insights that inform our product strategy, go-to-market approach, and executive decision-making.
This is not a research role. It's a highly cross-functional strategy role that sits at the intersection of Product, GTM, Research, and Leadership. You'll establish the systems, operating cadence, and analytical rigor that help the company understand where we win, where we're vulnerable, and how the market is evolving.
Responsibilities
- Build and own the company's competitive intelligence strategy and operating model.
- Develop and maintain comprehensive competitive assessments, including Harvey Ball analyses, feature matrices, product comparisons, pricing analyses, and market landscape reviews.
- Create executive-ready competitive insights that influence product strategy, roadmap prioritization, pricing, and investment decisions.
- Build best-in-class objection handling and competitive messaging for Sales, Marketing, Customer Success, and Partnerships.
- Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding, and GTM motions, synthesizing complex information into clear strategic recommendations.
- Establish repeatable processes and tooling for collecting, validating, and distributing competitive intelligence across the company.
- Partner closely with Product Management to inform roadmap decisions and identify areas of strategic differentiation.
- Collaborate with Marketing to sharpen positioning and messaging based on competitive dynamics.
- Support executive leadership with board-ready competitive analyses and market briefings.
- Build dashboards and reporting that track competitive movements and emerging industry trends.
- Develop frameworks that evaluate competitors across capabilities, enterprise readiness, developer experience, ecosystem, security, and customer value—not just feature parity.
Requirements
- 15+ years of experience in competitive intelligence, strategy consulting, product strategy, corporate strategy, or a similar analytical role.
- Experience building a competitive intelligence function from the ground up.
- Exceptional analytical and structured thinking skills with the ability to distill complex markets into clear frameworks.
- Strong understanding of enterprise software, AI platforms, SaaS, or cloud technologies.
- Experience producing executive-facing strategic analyses and recommendations.
- Outstanding written and verbal communication skills with the ability to influence senior leaders.
- Ability to synthesize quantitative data, qualitative research, customer feedback, and market intelligence into actionable insights.
- Experience partnering across Product, Sales, Marketing, Finance, and Executive teams.
- Comfortable operating in a fast-moving, ambiguous environment where competitive landscapes evolve rapidly.
Nice to Have
- Experience in AI, machine learning, foundation models, or developer platforms.
- Familiarity with benchmarking methodologies, win/loss programs, and competitive positioning frameworks.
- Experience supporting enterprise sales organizations with battlecards and competitive enablement.
- Background in management consulting or strategic planning.
Success in This Role
- Built a trusted competitive intelligence function that informs company strategy.
- Established a single source of truth for competitive analyses and market insights.
- Created executive dashboards and recurring competitive reviews that shape product and GTM decisions.
- Enabled Sales and Marketing with best-in-class competitive content that improves win rates.
- Helped leadership identify emerging market opportunities and competitive risks before they become obvious.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks will be administered in accordance with applicable law. Additional policy and compliance links are provided in the original posting.
Benefits
- Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
- 401(k) retirement plan with employer match.
- Paid parental leave and paid medical/caregiver leave.
- Flexible PTO for exempt employees and paid time off for non-exempt employees.
- 13+ paid company holidays and periodic company office closures.
- Mental health and wellness support; employer-paid basic life and disability coverage.
- Annual learning and development stipend.
- Daily meals in offices and meal delivery credits as eligible.
- Relocation support for eligible employees.
- Additional taxable fringe benefits such as charitable donation matching and wellness stipends.