Integration Engineer, Metronome

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.

Metronome is a usage-based billing platform built for modern software companies. Its platform enables companies to launch products, offer flexible pricing models, and streamline finance workflows without writing code. Metronome computes millions of invoices per billing period and supports customers including OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

About the Team

The Solutions Architecture team at Metronome is a technical group working across sales, growth, product, and R&D. The team owns the technical aspects of the customer lifecycle between after-sales and handoff to post-implementation teams.

The role focuses on helping customers successfully implement Metronome’s products and realize value quickly.

Responsibilities

• Use proficient discovery and scoping to understand client challenges involving billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas.
• Support clients throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
• Provide expert guidance regarding usage-based pricing and consumption business models.
• Configure Metronome’s system on behalf of clients.
• Design integrations between Metronome’s APIs and client business systems, following Metronome best practices. Integration areas include CRM/CPQ, payments, taxation, ERP, billing providers, reporting, and analytics tools.
• Act as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
• Partner with implementation managers and project team members to provide progress visibility and proactively identify risks and issues.
• Build relationships with people at client organizations, from day-to-day operators to C-suite executives. The company believes in meeting customers in person whenever possible.
• Design integrations of Metronome into prospect systems and consultatively influence prospects’ pricing and packaging decisions.
• Ensure a proper handoff to post-implementation teams, including Customer Success and Technical Support.

Requirements

The engagements are complex, technical, and strategic. Metronome is a startup with significant opportunities for high-agency individuals to shape direction and strategy, build processes from zero to one, and make a broad impact.

Minimum Requirements

• 10+ years of experience in technical and/or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, or technical account management.
• Deep knowledge of the quote-to-cash space, including integration with or interaction with tools such as Salesforce, NetSuite, CPQs, billing, tax, and payments systems.
• Experience leading complex, multi-phase technology transformation programs for enterprise companies.
• Experience in fast-moving startup environments that value high agency.
• Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
• Enthusiasm for building and improving go-to-market playbooks, processes, and reusable assets.

Preferred Qualifications

• Experience as a software engineer, product manager, or in another technical role.
• Strong understanding of project management and program management fundamentals and principles.
• Experience working with Finance/CFO, Engineering/CTO, Product/CPO, Sales Operations/CRO, or Billing Operations personas.
• Experience with logs, metrics, billing, finance, or other infrastructure and financial tooling and concepts.