Manager, Solutions Engineering - EMEA

Details

Teleport is the AI Infrastructure Identity Company that prepares organizations for an AI future by establishing a unified identity layer for infrastructure. Teleport secures humans, machines, workloads, and AI agents cryptographically with a hardware root of trust rather than vulnerable credentials. By replacing fragmented identity and access management systems with Infrastructure Identity, Teleport scales zero trust across cloud and on-prem environments, eliminating complexity and credential sprawl. Teleport protects infrastructure from identity attacks, accelerates engineering by reducing infrastructure complexity, and secures agentic workflows. Headquartered in Oakland, CA, Teleport operates globally with customers such as Nasdaq, IBM, DoorDash, and Elastic.

Responsibilities

• Lead and develop a regional team of Solutions Engineers across Europe, the Middle East, and Africa (EMEA).
• Train, coach, mentor, and guide SEs toward performance, career progression, and personal growth.
• Coach SEs on technical depth and sales excellence, including discovery skills, business value articulation, POC strategy, and executive communication.
• Collaborate with engineering teams at customer organizations and with Teleport Product, Engineering, and Marketing teams.
• Assist customers in improving security, compliance, and development experience by designing and demonstrating solutions.
• Visit large customers on-site to demonstrate new features and construct solutions; travel to customer sites as required.
• Conduct structured 1:1s, set individual performance goals, and own career development plans for each SE on your team.
• Partner with regional sales leaders and Account Executives to balance SE utilization, prioritize opportunities, and drive technical win rates.
• Engage directly with EMEA enterprise customers at executive and technical architect levels to build long-term relationships and ensure technical success post-sale.

Requirements

• Demonstrated experience managing a team of Solutions Engineers or technical customer-facing professionals, with a track record of developing talent and improving team performance.
• Strong command of the pre-sales motion: discovery, technical qualification, POC design, and connecting technical capabilities to business outcomes.
• Proven experience managing customer outcomes through sales, onboarding, adoption, and growth.
• Strong understanding of Linux networking and network security principles.
• Practical hands-on knowledge of cloud-native technologies including Kubernetes, Docker, and Terraform.
• Hands-on experience with at least one major public cloud provider (AWS, GCP, or Azure).
• Working knowledge of identity and access management concepts: SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM.
• Proven track record navigating complex infrastructure deployments at security-conscious enterprise organizations.
• Strong troubleshooting and debugging skills for server-side software and distributed systems.
• Fluency in English required; additional European language proficiency (German, French, Dutch, or others) is a meaningful advantage.

Benefits

• Extensive health coverage.
• Annual expense budget.
• Rest & recovery policies that maximize leave and ability to recharge.
• Retirement savings plans / investment in your future.
• Equity in a US $1.1-bn business.
• Professional development opportunities.
• Autonomy, supportive senior team, and a collaborative environment.

Interview process

Teleport uses a project-based interview process (no live whiteboard or live-coding). Candidates complete a take-home project with flexibility on timing; the process is designed to let your work speak for itself and to give you a real taste of working at Teleport.