Product Designer, Connect Risk

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet and put the global economy within everyone’s reach.

About the Team

As part of the Connect Design team, you’ll lead product development for complex users on Stripe, including marketplaces such as DoorDash and Lyft and platforms such as Shopify and Woo. You’ll drive the vision for how marketplaces and platforms manage risk and compliance for their businesses and users in the United States and internationally. You’ll work with other designers to define the future of the experience for Connect users on the dashboard.

You’ll use a broad range of product design skills, including user interface design, user experience and interaction design, and prototyping. You’ll be responsible for deeply understanding users and product strategy to design and advocate for a high-quality product experience.

Responsibilities

The Connect Risk product design team creates experiences that help platforms and marketplaces identify, understand, and manage risk across their connected accounts. The team works on tools that protect platforms from fraud and credit losses while providing visibility and control over risk operations, including account reviews, risk controls, fraud insights, underwriting, reserves, and the ability to pause payments or payouts.

Designing for Connect Risk means supporting two audiences: platforms managing risk and the connected businesses affected by risk decisions. The work spans onboarding, verification, ongoing monitoring, interventions, remediation, and support across Stripe-hosted, embedded, and API-based experiences. Designers must make complex risk decisions understandable and actionable while balancing loss prevention, regulatory and technical constraints, platform control, and a low-friction user experience.

• Own the end-to-end product design process from discovery through delivery.
• Ship meaningful, high-quality experiences that balance business needs with usability.
• Collaborate with engineering, product, and other stakeholders to shape the team’s roadmap and goals from an impactful and measurable customer-outcomes perspective.
• Leverage insights from the user research and experience team to identify opportunities and validate potential solutions to user pain points.
• Partner with content design to craft compelling experiences that deliver the right information at the right time to the right user.
• Work closely with other product designers to drive holistic solutions for marketplaces, platforms, and their users.

Requirements

You are a product designer who thrives in complex, interconnected problem spaces. You bring strong design fundamentals and polished user interface craft, quickly develop informed perspectives, and translate user needs, business goals, and technical constraints into thoughtful solutions. You are proactive and self-directed, comfortable navigating ambiguity and shared ownership, and skilled at influencing cross-functional teams through clear storytelling.

Minimum Requirements

• 6+ years of relevant design experience at a technology or product-driven company.
• Experience working in a complex problem space such as B2B or SaaS interfaces.
• A portfolio demonstrating strong design fundamentals and polished user interface craft.
• Experience partnering closely with cross-functional teams to shape product direction and a proven ability to influence teams.
• Ability to balance user needs, business goals, and multiple stakeholder inputs.
• Experience working horizontally across product areas on ambiguous and complex problems.
• Confidence presenting work to company leadership and communicating design decisions through a clear and compelling story.

Preferred Qualifications

• Ability to explain work, processes, and decisions to cross-functional stakeholders and use feedback to improve outcomes.
• Strong attention to detail and an interest in producing pixel-perfect work.
• Willingness to work with a diverse group of people with different perspectives and expertise.
• Interest in helping other designers learn and grow while continuing to develop your own skills.
• Commitment to building a sustainable and scalable business by balancing user and business needs.