Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Marketing @ 3
Leadership @ 6
Communication @ 6
Product Management @ 6
E-commerce @ 3
ChatGPT @ 3
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
About the Team:
The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. Our mission is to help users make better purchasing decisions by combining OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences. We sit at the intersection of AI, commerce, search, recommendations, and consumer product experiences, partnering closely with product, engineering, research, design, and business teams to reimagine shopping for the AI era.
Responsibilities
- Define and drive the product vision for shopping experiences in ChatGPT.
- Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products.
- Collaborate with cross-functional teams — including design, engineering, product, and go-to-market — to build and scale AI-native shopping experiences.
- Partner with growth, GTM, marketing, and business teams to drive user adoption, merchant engagement, and ecosystem growth.
- Work with merchants, brands, retailers, and external partners to improve product quality, shopping experiences, and user outcomes while ensuring recommendations remain trustworthy and user-centric.
- Use both data and user feedback to identify opportunities, measure impact, and inform product strategy.
Requirements
- 10+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills.
- Experience in shopping, e-commerce, marketplaces, search, recommendations, consumer growth, or related product areas.
- Experience building and scaling impactful consumer products serving large and diverse user bases.
- Comfortable navigating ambiguity and excited about defining a new category at the intersection of AI, commerce, and consumer experiences.
- Motivated by OpenAI's mission and excited to shape how millions of people discover, evaluate, and purchase products with AI.
Additional Information
This position is based in San Francisco, CA, with relocation assistance available.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits (charitable donation matching, wellness stipends, etc.)