Product Manager, Shopping

at OpenAI

📍 San Francisco, United States

USD 347,000-385,000 per year

SENIOR

✅ Hybrid

✅ Relocation

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 ChatGPT @ 4 Communication @ 7 E-commerce @ 4 Leadership @ 7 Marketing Product Management @ 7

Details

The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. The team combines OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences across AI, commerce, search, recommendations, and consumer product experiences.

As a Product Manager on the Shopping team, you will define and build the next generation of AI-powered shopping experiences within ChatGPT. You will help users discover, evaluate, and confidently purchase products while balancing user value, business objectives, and technical constraints.

Responsibilities

Define and drive the product vision for shopping experiences in ChatGPT.
Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products.
Collaborate with design, engineering, product, and go-to-market teams to build and scale AI-native shopping experiences.
Partner with growth, go-to-market, marketing, and business teams to drive user adoption, merchant engagement, and ecosystem growth.
Work with merchants, brands, retailers, and external partners to improve product quality, shopping experiences, and user outcomes while ensuring recommendations remain trustworthy and user-centric.
Use data and user feedback to identify opportunities, measure impact, and inform product strategy.

Requirements

10+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills.
Experience in shopping, e-commerce, marketplaces, search, recommendations, consumer growth, or related product areas.
Experience building and scaling impactful consumer products serving large and diverse user bases.
Comfort navigating ambiguity and defining a new category at the intersection of AI, commerce, and consumer experiences.
Motivation by OpenAI’s mission and enthusiasm for shaping how people discover, evaluate, and purchase products with AI.

Benefits

Base salary of $347,000–$385,000 per year, plus equity.
Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
Pre-tax accounts for health and dependent care expenses, as well as commuter expenses.
401(k) retirement plan with employer match.
Paid parental, medical, and caregiver leave.
Paid time off, paid company holidays, office closures, and paid sick or safe time as required by applicable law.
Mental health and wellness support.
Employer-paid basic life and disability coverage.
Annual learning and development stipend.
Daily meals in offices and eligible meal delivery credits.
Relocation support for eligible employees.
Additional taxable fringe benefits may include charitable donation matching and wellness stipends.

This position is based in San Francisco, California, with relocation assistance available. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.